Job Description

At NorthBay Health t he Population Health Medical Social Worker (PHMSW) is responsible for providing social services to “high-risk” capitated populations utilizing a Population Health approach. Duties include communication and coordination with members of the inpatient/outpatient healthcare team, payers and outside agencies to assist with linking patients to appropriate services. Facilitates integration with community-based resources and collaborates with community partners to optimize patient health. The PHMSW will be responsible for assisting patients in navigating and accessing community resources. Documents assessment and interventions in patient’s electronic health record. The PHMSW must be able to demonstrate adherence to the system policies, procedures, quality assurance, guidelines and goals of the organization.

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

Education:

• Master of Social Work degree from a school of Social Work accredited by the Council of Social Work Education.

Licensure/Certification:

• MSW
• Valid California driver’s license, access to an operating automobile, with automobile insurance meeting agency guidelines.

Experience:

• Minimum of two years of experience in a health-related/community-based setting and familiar with community resources.

Skills:

• Strong clinical psychosocial assessment skills.
• Excellent interpersonal and communication skills: verbal, written and listening. Ability to convey instructions, directions and information appropriately and accurately. Ability to work diplomatically with a wide variety of people.
• Able to work independently and collaboratively.
• Strong critical thinking skills- must be capable of independent judgment, and have strong clinical decision-making skills.
• Ability to initiate and maintain positive working relationships with members of the healthcare team, and community partners.
• Ability to work effectively with diverse populations, including those with respect to age, culture, ethnicity, and gender. Understand the population/community served - community connectedness.
• Ability and willingness to provide emotional support, encouragement and motivation to patients/families.
• Ability to conceptualize clinical situations and demonstrate application of theory in case management and psychotherapeutic responsibilities.
• Excellent follow-through skills.
• Proficient computer skills.

Interpersonal Skills:

• Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.

Compensation:

• Hourly Salary Range Min $51.22 - Max $62.04 (based on years of experience in LCSW role)

At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care.

These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve.

This is an exciting time to join NorthBay Health.

As an independent, nonprofit health system north of the San Francisco Bay Area, in the Napa/Solano Region, we are expanding our footprint across Solano, Yolo, and Napa counties to meet the evolving needs of our communities. With two acute-care hospitals—including a Level II Trauma Center and a modern maternity unit with a Level III Neonatal Intensive Care Unit (NICU)—along with a comprehensive cancer center, multiple urgent care facilities, and a growing network of primary and specialty clinics, we are investing in the future of care across the region.

NorthBay Health we are home to advanced clinical programs and nationally recognized cardiovascular, neuroscience, and orthopedic services, as well as comprehensive surgical and outpatient specialties. Our commitment to excellence is reflected in our Magnet with Distinction designation for nursing (one of only 12 organizations nationwide) and recognition from U.S. News & World Report as “High Performing” in multiple clinical areas, including maternity care, heart failure, and stroke. NorthBay Medical Center has earned the High Performing designation in maternity care for four consecutive years.

As the only locally governed health system in the region, we remain deeply rooted in our communities while growing into a trusted regional healthcare leader. If you are seeking meaningful work, collaborative teams, and the opportunity to help shape the future of healthcare in Northern California, you will find it at NorthBay Health.

Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.

To learn more about NorthBay Health's benefits, diversity statement and community please visit https://www.northbay.org/careers/