Job Description

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job assumes responsibility for bio-psychosocial assessments, patient education, evaluation, referral to appropriate community resources and supportive and crisis interventions. Applies thorough knowledge and use of Ochsner and community based services to coordinate and implement complex discharge plans; collaborates and communicates (verbally and through the maintenance of the medical record) with the multidisciplinary team to (re) evaluate and respond to patient and caregiver needs including, but not limited to, emotional, social, cultural and spiritual needs in relation to adapting to the patient’s medical condition. Additionally, this job may practice clinical social work within the agency only under the supervision of an LCSW employed by Ochsner Health System.

Education

Required - Master's degree in Social Work (MSW) from a university accredited by the Council on Social Work Education (CSWE)

Preferred - Licensed Master Social Worker (LMSW) as verified by the LABSWE preferred or must schedule and pass exam within 6 months of employment.

Work Experience

Required - None.

Preferred- Two years experience in a medical setting

Certifications

Required - Certified Social Worker (CSW) as verified by the LABSWE OR Registered Social Worker (RSW) certificate. Must take and pass licensure exam within 6 months of employment.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of required job information.
• Must be proficient with Windows-style applications, keyboard, and various software packages specific to role.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Working knowledge of common disease entities and disorders and medical terminology in order to understand acute and ongoing needs of patients and families.
• Working knowledge of an acute and chronic care medical setting, medical terminology and the psychosocial and economic effects of illness and/or trauma upon the patient and their support system.
• Knowledge of heath care systems and public programs such as those funded by Medicare, Medicaid, Medicare Advantage, and commercial insurance plans.
• Strong interpersonal skills necessary to deal effectively and courteously with patients, families, multidisciplinary team members, departmental peers, and community agency personnel.

Job Duties

• Conducts patient assessment interviews, provides referrals and coordinates discharge plans.
• Identifies and provides helpful resources to patients and families.
• Maintains patient records and documents and communicates critical information to the medical team.
• Maintains professional and technical knowledge and required certifications through continuing education and development.
• Utilizes management resources.
• Participates in on-call rotation.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.