
This position is responsible for providing Ad Hoc counselling and Psychosocial supports to clients presenting with a broad range of issues. These issues relate to self-esteem, depression, anxiety, mood disorders, anger and conflict management, grief and loss, stress-related physical illness, sleep, domestic violence, sexual health problems, relationship issues, alcohol and substance misuse.
Duties & Responsibilities
• Provide evidence-based therapeutic interventions – Ad Hoc counselling / Psychosocial supports
• Assessing client, providing service/crisis intervention and follow up as required
• Participating and advocating for, and on behalf of clients
• Providing referrals to access services relevant to individualised care needs
• Liaising with Doctors and other support services (internal and external) to support clients to
achieve their self-determined goals
• Provide support for the client to engage in community service supports and ongoing mental
health support
• Complete all case plans/notes in Best Practice
• Observe strict confidentiality, ensuring all organisational and client information is kept private
• Develop and maintain clinically effective working relationships with referring agencies
• Provide support to the multi-disciplinary team as required
• Remain abreast of professional issues related to SEWB generally and specifically for Aboriginal
and Torres Strait islander people
• Work collaboratively with other team members and the wider TAIHS community in a manner that
fosters positive reputation, relationships and workplace culture
• Work within legal, ethical and professional frameworks
• Ensure a commitment to all lawful and reasonable directions
• Actively endeavour to meet personal performance expectations and standards
• Participate in relevant meetings (organisation and team)
• Participate in required training and professional development programs
• Actively monitor, review and assist with improvements to policy, procedure, process and
practice across TAIHS - All employees share the authority and responsibility of identifying
non-compliances or possible improvements and recording these instances such that corrective
or preventive action can be taken, to rectify the immediate situation and to prevent recurrence
• Commit to self-development and self-awareness to support professional growth
• Work in accordance with the TAIHS Code of Conduct and values, workplace health and safety
legislation, confidentiality policies and all other relevant policies, procedures and processes
• Undertake other duties as reasonably directed
Required Qualifications and Experience
• Social Work or higher (Membership to professional body preferred)
• Awareness of, and sensitivity to Aboriginal and Torres Strait Islander history, coupled with
knowledge of the current range of issues affecting these cultural groups
• Experience in client needs assessment, service/crisis intervention and evidence based
therapeutic practices relevant to working with Indigenous clients (e.g. narrative, strengths
based, person centred approaches)
• Ability to work as part of an interdisciplinary team in a multidisciplinary way
• Ability to use MS Office Suites, with the ability to grasp new software applications with ease
Required Licenses and Checks
• Ability to pass a National Police Check – no Serious/Criminal/Court Records
• Current Blue Card (Queensland's Working with Children Check) (or AHPRA registration if
required)
• Current C Class Drivers Licence (Qld)
• Proof of qualifications and current registration (as appropriate) are to be provided prior to
commencement of employment
• Ability to perform the physical requirements of the role in a safe manner
• Offer of the position may be subject to a pre-employment medical assessment to support the
selection process.
Required Attributes
• Ability to show initiative, discretion and good judgement in carrying out clinical duties
• Proven ability to be adaptable with competing demands in the workplace
• Proven ability to work cooperatively as a member of an interdisciplinary team and show support
and respect for colleagues
• Commitment to the principals of confidentiality
• Ability to foster productive relationships
Practical Requirements
• Work outside of normal hours of duty may be required
• Travel across the region may be required
• Ability to perform the physical requirements of the position in a safe manner

Highgate Group is a specialist supplier of processing and packaging products to the food processing industry in Australia.
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Highgate has become an integral partner to many food processors right across Australia. With a real focus on increasing production efficiency, through-put and yield, many high volume processors rely on Highgate to keep them up to date with the latest and greatest products for the industry.
Together with our extensive warehousing and logistics networks, our team of qualified industry backed representatives has enabled Highgate to become a trusted, proven Australian agent for some of the world's leading manufacturers of processing and packaging products.
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