Job Description

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Key Responsibilities:

• Responsible for the direct social work case management services to PACE participants. Provides social services support to include participant screening, case management, counseling, and referral.
• Participate in the Interdisciplinary Team’s initial assessments, care planning and ongoing re-evaluations of participant’s case.
• Maintain current written case management records, including periodic reassessments of program participants.
• Refer participants to appropriate community agencies or facilities, act as a liaison with such organizations and as advocate for participants.
• Consult with and advise staff members as to the relationship of social, emotional and cultural factors to health and medical care, and as to the availability of social services in the community.
Knowledge & Skills:
• Excellent communication; via phone, in person and email.
• Requires individual therapy skills geared to geriatric patients, analytical thinking and problem solving abilities.
• Attention to detail & ability to handle confidential information following HIPPA guidelines.
• Must be flexible to work in other locations if needed.

Required qualifications:

• Master’s degree in Social Work from an accredited school.
• Two years’ experience in a health related area desired.
• One year of elder care experience required.
• licensure eligible preferred: LMSW, LISW, LCSW
• Valid Florida Drivers’ License with good record
• Automobile Insurance
• Clear level 2 background check

Educational/Training Requirements:

• Masters

Certificates, Licenses, and Registration:

• Must possess a valid Florida driver's license, current auto insurance, and reliable transportation.
• Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.
• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 3/31/2023

Experience Requirements:

• Two years experience in a health related area desired.
• One year of elder care experience is required.
• Position requires individual therapy skills geared to geriatric patients, analytical thinking and problem solving abilities.

Position Specific Responsibilities (not all inclusive):

• Responsible for the direct social work case management services to PACE participants. Provides social services support to include participant screening, case management, counseling, and referral.
• Participate in the Interdisciplinary Team’s initial assessments, care planning and on going re-evaluations of participant’s case.
• Maintain current written case management records, including periodic reassessments of program participants.
• Provide individual and family counseling, develop and lead group counseling and activities.
• Refer participants to appropriate community agencies or facilities, act as a liaison with such organizations and as advocate for participants.
• Encourage effective relationships amongst staff geared to the building and maintenance of a cohesive team.
• Consult with and advise staff members as to the relationship of social, emotional and cultural factors to health and medical care, and as to the availability of social services in the community.
• Participate in program and policy development of the social work component of the program.
• Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers.
• Consistently represents Hope with integrity and professionalism.
• Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job. Carry out duties and responsibilities in a manner that exemplifies excellent customer service.
• When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor.
• Assist with special projects, as requested.
• All other job duties as may be assigned.

Compensation Pay Range:

$55,232.15 - $86,300.24

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/