Job Description

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1085 Case Management South

Scheduled Weekly Hours:

40

Hours:

08:00-4:30

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

Provides supportive advocacy to patients and their families as part of an interdisciplinary health care team to overcome barriers to progression-of-care and facilitate a safe and coordinated discharge to the community. Services may include parenting issues, substance abuse, stress management, adjustment to illness, trauma and bereavement, geriatric depression, and other mental health or emotional difficulties that impede the patient’s progression of care.

Additional Information About the Position for Qualified Candidates

• Up to $1 Certification pay

Education

• Required: Bachelor's Degree in Social Work

Preferred: Master's Degree in Social Work

Experience

• No Prior Experience Required
• Recent work experience in health care preferred

Skills

• Good communication skills – Ability to communicate effectively in written format and/or oral presentations
• Strong analytical & problem solving skills; semi-independent in decision making
• Ability to maintain organization in a changing environment
• Exhibit initiative, responsibility & flexibility
• Must be able to initiate and understand research related to projects
• Learn and appropriately utilize all required computer applications, including but not limited to E-mail, Windows-based or Microsoft programs
• Ability to write effective documentation for processes and procedures.
• Ability to make routine decisions in accordance with departmental policies and procedures.
• Appropriate assessment skills

Licensure/Certification/Registration:

• License in Social work preferred
• Eligible to sit for, and successfully pass the test of certification as a certified Case Manager (CCM) or Accredited Care Manager (ACM) preferred