Job Description

Are you a compassionate, resourceful professional who’s passionate about supporting children and families? PCHC’s Care Management team is seeking a Social Worker/Care Manager to join our mission-driven, interdisciplinary care teams. In this role, you’ll partner with pediatric patients, caregivers, and providers to coordinate care and connect families with vital community resources that support healthy development and long-term well-being. This role is ideal for someone who enjoys working closely with families, navigating complex dynamics, and advocating for children across systems of care. If you have experience in social work, care coordination, or working with community agencies—and enjoy being part of a collaborative, family-centered team—we’d love to hear from you.

This position may work in a Designated Healthcare Facility which is subject to the State of Maine’s immunization requirements for healthcare workers. If hired, you will be required to show a Certificate of Immunization, or Proof of Immunity, against: 1.) Rubeola (measles); Mumps; Rubella (German measles); Varicella; Hepatitis B; and Influenza.

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch-v=GyC3DFYq0zg

Schedule: Full-Time, Salaried, Monday-Friday, 8:00 AM to 4:30 PM (Schedule may have some flexibility depending on final candidate's preferences)

Highlights of the position:

• Provides high-quality care and service to our patients by demonstrating empathy, kindness, effective communication and advocacy.
• Serves on an interdisciplinary team to identify and support patients in need of Care Management services, performing assessments of clinical and social status, and determining medical behavior and social needs. Typical activities include:
• Collaborates with providers, staff, and team members on a daily basis.
• Educates providers regarding the patient’s needs.
• Participates in collaboration of patient care by meeting with patients in-person, by phone, or by Telehealth.
• Coordinates and communicates with community support and social service systems for the benefit of patients and families, maintaining confidentiality of patient records in accordance with HIPAA guidelines and PCHC policies.
• Establishes and maintains collegial relationships with community providers/contacts to expedite referrals to community resources. Liaisons and advocates with community providers to promote and support patient needs.
• Engages and supports patients to ensure they feel heard, respected, and involved in their care.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits

• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Education and Experience:

• BS in Social Work or Social Services related field required for Pediatric Care Managers
• MHRT-C preferred (or eligibility for MHRT-C) for Pediatric Care Managers
• Minimum of three years direct experience in social work in a health care setting required
• Must have experience helping patients using community agencies
• Having a valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position, in accordance with PCHC’s Automobile Safety and Background Check policy.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.