Job Description

Why work for CMHA York Region?

We deliver quality mental health and addictions services that promote recovery and health, and end stigma.

Our Values:

• Responsive to the needs of our clients, their families, and our communities
• Respectful in how we meet the needs of our clients and staff in each interaction
• Committed to delivering the highest quality of care, every time
• Innovative in our approach to meeting our clients’ and communities’ needs
• Inclusive in how we work and serve our clients

Team Values:

• We create belonging
• We build better
• We deliver

We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• Competitive Total Compensation (including salary, benefits, pension)
  • HOOPP (Healthcare of Ontario Pension Plan)
  • Comprehensive Health Benefits

Learn more about us by visiting: https://cmha-yr.on.ca/careers/

We are hiring a Social Worker in our Assertive Community Treatment Team (ACTT)-South West Program! JOIN US at CMHA-YRSS; where innovation and community mental health care intersect!

Closing Date: May 26, 2026

Permanent Full-time, 35 Hours per Week, Evening Hours and Weekends may be required

Salary: $63,345- $76,704 per annum *Candidate experience will be considered when determining the starting salary

Reason for Posting: An existing vacancy

Location The Social Worker for the ACTT-SW Program will work from the Vaughan Office located at 8271 Keele St, Concord ON L4K 1Z1 on the days of on-site work. The incumbent will work out in the community/ client visits with regular travel in the York Region & South Simcoe communities as required.

Job Profile:

The Social Worker uses bio-psychosocial, Recovery, and empowerment approaches, including natural supports wherever possible to enable clients to maintain and develop optimum functioning and social roles.

The Social Worker works with clients ages 16 years and older with serious and persistent mental illness with severe functional challenges, who have avoided or who have not responded well to traditional community-based or other outpatient mental health care and psychiatric rehabilitation services. Clients may have additional challenges such as personality disorders, concurrent disorders (substance abuse and mental health issues), traumatic brain injury, developmental disabilities, they may be homeless, or involved with the criminal justice system. In collaboration with the team, Social Worker uses individual and group empowerment oriented social work methods based upon a strengths Model approach to help combat stigma, promote optimal personal functioning and resilience, as well as community engagement by the client, significant others, and his/her family.

The Social Worker collaborates with clients to provide individualized and flexible services to engage, support, and integrate them into the community, and facilitates their use of resources and supports to maximize their independence and potential and promote their recovery.

Responsibilities:

• The Social Worker may be assigned to different programs as required based on need.
• Maintain client caseload in accordance with program standards
• Is familiar with signs and symptoms of trauma in clients and make referrals/provide short-term assistance to manage symptoms
• Participate in initial assessment interviews with clients that includes collaboration with client
• Collaboratively develop an empowerment plan and incorporate Recovery principles.
• Provide up-to-date information on mental illness, treatment, medication, and community resources
• Link clients to services, supports, and resources in the community
• Provides information, education and counselling to clients, and with clients’ permission, family members, other agency personnel and community members concerning Recovery principles and practices, mental health, illness, coping strategies, and available resources.
• Collaboratively develop a plan for termination of services
• Follow program guidelines and the Client Safety Framework to promote client safety
• Provide appropriate support to clients who have reported actions contrary to the Health & Safety program
• Work with clients to identify safety issues and develop prevention and response strategies
• Ensure case notes are completed in a timely manner
• Document assessments, plans, summaries, interventions, and issues in a timely and accurate manner
• Maintain clear and concise client records based upon facts and observations
• Advocate to ensure services support and meet client needs
• Engage in professional activities that promote the Vision, Mission, and Values of the organization
• Take part in regular supervision with the Manager, providing necessary information for review of client files and discussion of appropriate interventions

Requirements:

• B.S.W. with a minimum of 4 years' experience or a M.S.W. with a minimum of 2 years' experience in a community-based organization working with adults with serious mental illness.
• Current registration with the OCSWSSW
• A second language (Cantonese, Mandarin, French, Farsi, Italian, Korean, Punjabi, Russian, Tamil, Urdu) reflecting the local community is an asset.
• Ability to apply Recovery principles and empowerment-oriented philosophies and practices in work with consumers
• Ability to observe boundaries, engage in appropriate emotional regulation, refrain from dual relationships with clients, maintain confidentiality, and engage in reasonable self-care strategies designed to reduce stress by balancing work/life responsibilities
• Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPA requirements
• Extensive knowledge and experience facilitating groups.
• Extensive knowledge of supports and services in York Region, including formal and informal resources
• Excellent oral and written communication skills
• Ability to demonstrate computer skills, specifically Microsoft Office and Outlook
• A valid Canadian driver’s license, a minimum $1,000,000 third party liability insurance
• A satisfactory and current Vulnerable Sector Screening

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

This position reports to and is supervised by the Manager, People and Teams.

Working Conditions:

Office work, community settings, meetings in clients’ home and travel with clients.

Disclaimer: In keeping with mental health reform, best practices, funding, and direction this position may later require knowledge, skills, abilities, and working conditions not noted here.

To request this posting in an alternate format or to request accommodation in the application process, email AODA@cmha-yr.on.ca

Application Procedure If you are interested in this opportunity, please visit https://cmha-yr.on.ca/careers/ and search for Social Worker Job Posting, Click on the “Apply Now” button and proceed to upload your cover letter and resume.

Complete the application form and submit the following:

• Cover letter with 300 words or less and tell us why you would want this role and why you should be considered for the position (PDF or Word)
• Resume (PDF or Word) (applications without resumes will not be considered)

CMHA-YRSS is dedicated to promoting employment equity and dismantling obstacles to employment for marginalized communities. CMHA-YRSS supports the journey to mental wellness, and we welcome applicants with lived experience of mental illness. In acknowledgment of the systemic underrepresentation faced by Black, Indigenous, racialized peoples, and those living with disabilities, this opportunity has been developed based on the special program provisions of the Ontario Human Rights Code. We therefore extend invitations for applications from the following groups:

• Racialized Persons
• Indigenous Persons
• Persons living with Disabilities

While we thank all candidates for their interest, only those selected for an interview will be contacted.