Job Description

Posting number: X0HA-2026B

Department: Employment & Human Services

Job classification: Social Work Supervisor II

Posting type: Open

Categories: Legal, Social Services

Summary

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Bargaining Unit: Local 1021 - Social Services First Line Supervisors Unit

The Employment and Human Services Department is currently accepting applications to fill four (4) vacancies for Social Work Supervisor II.

Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and valuing diversity.

We are looking for someone who is:

• A leader who possesses the skill of encouraging and energizing the team to attain their objectives effectively
• Proficient in demonstrating, instructing, mentoring, coaching, and providing assistance to staff in a fast-paced work environment
• Knowledgeable about Child Welfare initiatives and Risk Assessment tools
• Able to develop innovative strategies to solve complex problems and assist families

What you will typically be responsible for:

• Supervising a team of Social Worker II & III professionals, along with clerical and support personnel
• Establishing clear performance expectations, tracking and coaching staff progress, and resolving conflicts effectively
• Managing individual programs and facilitating both individual supervision meetings and group meetings
• Understanding and interpreting County, State, and Federal Child Welfare policies and protocols, and training staff on policy and protocol implementation
• Participating in inter-agency meetings and County committees relevant to Child Welfare and juvenile dependency

A few reasons you might love this job:

• Your contributions can lead to significant and meaningful changes within the Bureau and the community
• Your work is making a direct contribution to safeguarding children and assisting families in achieving their full potential
• You find joy in teaching, inspiring, and enabling social workers to do excellent work and achieve their maximum capabilities, all while providing high quality case management services

A few challenges you might face in this job:

• You operate under pressure to meet compliance and Court deadlines
• You frequently implement new and changing policies at a County level
• You work with staff who may be experiencing stress, secondary trauma, and burnout
• You work with a non-voluntary client population

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Reading Comprehension: Understanding and using written information
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Managing Performance: Ensuring superior individual and group performance
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

To read the complete job description, please visit the website, www.cccounty.us/hr

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

Qualifications

License Required: Possession of a valid California motor vehicle operator’s license. Out-of- State motor vehicle operator’s license will be accepted during the application process.

Education: Possession of a master’s degree from an accredited college or university with a major in Social Work, Counseling or Psychology with a specialization in Marriage, Family Therapy or in a major within the social/human services field or Gerontology specifically for Adult Protective Services.

Experience: Three (3) years of full-time (or the equivalent of full-time) complex and specialized social casework experience in a public or private human services agency equivalent to a Contra Costa County Social Worker III or the assessment of risk to children or adults and participation in Juvenile or Superior Court proceedings.

Desirable Qualifications:

• Experience as a Child Welfare Social Worker
• Knowledge of child abuse, mental health, substance abuse, intimate partner violence, and trauma informed practice
• Strong writing and communication skills

All applicants must include official or unofficial college or university transcripts, or a copy of their degree. Applicants who have attended a foreign or non-U.S. accredited university or college must provide proof of education evaluation completed by a service affiliated with the National Association of Credentials Evaluation Services (NACES) with transcripts. All supporting documents must be provided at the time of application submission.

Supplemental information

1. Application Filing and Evaluation: All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of filing. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Training and Experience Questionnaire: Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)
3. Departmental Hiring Interview: Will be scheduled by the department once the eligible list is established.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodation, please visit our job seeker resources page at: Special Testing Accommodations | Contra Costa County, CA Official Website.