The Social Work Care Manager I- IPCM provides comprehensive care coordination and support services to individuals and families facing complex social and health-related challenges. This position works collaboratively with clients, their families, healthcare professionals, and community resources to address their unique needs and improve their overall well-being. This role’s responsibilities include conducting thorough assessments of clients' social, emotional, and environmental circumstances, developing personalized care plans, and coordinating access to necessary services and resources. Advocacy for clients' rights and empowerment is a central aspect of this role striving to ensure patients receive equitable and quality care. Additionally, this position will engage in crisis intervention, counseling, and advocacy, while also promoting preventive measures and education within the community. Compassion, empathy, and strong communication skills are essential in building trusting relationships and supporting clients in achieving their goals for health and social stability. This job performs duties and responsibilities in a manner consistent with the Mercy mission, values, and service standards.
Location
Mercy Hospital Southeast
1701 Lacey Street
Cape Girardeau, MO 63701
Department
Inpatient Care Management
Hours/Schedule
Full-Time (40 hrs. week)
Required Education: Masters in Social Work, or has satisfactorily completed all requirements for the MSW but awaiting conferment by the educational facility, for all Social Worker’s hired after 12/25/2011. (Social Worker I hired before December 2011 met previous job description education requirements.)
Required Experience: No experience required.
Required Licensure: Current license in Social Work in the state of employment (LMSW, LCSW)
Required Certifications: BLS (Basic Life Support) (CPR) at hire date, required, or within 90 days (about 3 months) of hire.
Preferred Certifications: Certification in Case Management preferred.
Preferred Experience: 2 years’ experience in acute care hospital setting preferred.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.
