Job Description

Social Services Director

Status: Full-Time

Schedule: Monday - Friday

Wage: $35 - $46/hour DOE

Location Avamere at Pacific Ridge - 3625 East B Street, Tacoma, WA 98404

Apply at: www.teamavamere.com

At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes:

• Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
• 401 (k) Plan: After 90 days of employment, with matching program.
• Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
• EAP Canopy with unlimited telehealth mental health visits.
• Continuing Education and Higher Education Reimbursement.
• Generous employee referral bonus program.
• Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
• Professional Development: Opportunities for growth and development within the company.
• Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.

Responsibilities

• Identifies residents’ emotional, mental, and psychosocial needs and ensures that comprehensive care plans are in place and up to date
• Works with the interdisciplinary team to identify discharge plans, barriers, and needs in order to effectively coordinate a safe discharge from the facility
• Communicates with residents, families, community providers and programs, and any other parties, on a consistent and timely basis
• Acts as the resident advocate by ensuring that their resident rights are upheld and that all parties are acting in the best interest of the resident
• Coordinates with community support services such as home health, hospice, and durable medical services to ensure that residents have the supports and services they need post-discharge
• Arranges for provision of ancillary services for residents while they are in the facility
• Coordinates and conducts regular care conferences with residents and families as well as other meetings as needed
• Monitors residents’ mood and behaviors, creates behavioral support plans as appropriate, and assists residents in seeking mental health supports and services if needed
• Works with insurance companies and other payors to ensure payment for skilled nursing and/or long-term care services and issues non-coverage notices on behalf of Medicare and insurance companies
• Assists patients and families in applying for Medicaid services, including spend downs
• Assists patients and families in finding appropriate placement in outside facilities following discharge from Avamere facilities
• Acts as the point person and record keeper for grievance and lost items
• Assists patients in obtaining clothing and other personal items as needed
• Participates in facility quality assurance program and other meetings as required
• Performs other duties as assigned

Qualifications

• A bachelor’s degree in social work or a related field highly preferred.
• Experience working with electronic medical records and computer documentation systems
• 2 – 5 years of experience in social services in a skilled nursing facility or other similar health care setting. One year must be in a SNF.
• Knowledgeable of the rules, regulations and guidelines that govern nursing care facilities.
• Understanding of Medicare, Medicaid, Kaiser and private insurances.
• Excellent oral and written communication.
• Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.

Avamere is an Equal Opportunity Employer and participates in E-Verify.