Job Description

Job Summary:

We are seeking a dedicated Social Service Director to support our residents’ social, emotional, and psychosocial well-being and help them achieve their highest level of functioning. This position assesses resident needs, contributes to comprehensive care plans, provides counseling and family support, and coordinates discharge planning and community referrals. The Director develops social service policies, advocates for residents’ rights, protects confidentiality, and collaborates with staff, families, and community agencies to provide quality care in compliance with applicable regulations.

Qualifications:

• Bachelor's or Master's Degree in social work required; previous long-term care experience preferred; or an equivalent combination of education and experience.
• Previous long-term care experience preferred; an equivalent combination of education, training, and experience will be considered
• Strong written and verbal communication skills
• Ability to develop supportive, professional relationships with residents and families
• Excellent organizational skills, attention to detail, and accurate documentation practices
• Ability to collaborate with interdisciplinary teams and community agencies
• Proficiency with computers and Microsoft Office applications
• Dependability, adaptability, and a commitment to residents’ rights and confidentiality
• Occasional supervision of social service, volunteers and/or non-licensed nursing staff at the direction of the Administrator.

Responsibilities:

• Develop and implement social service policies and procedures in compliance with federal, state, and local regulations
• Assess residents’ psychosocial needs and document interactions, interventions, and follow-up actions
• Complete assigned Minimum Data Set (MDS) sections accurately and on time
• Develop and document the social service component of residents’ comprehensive care plans
• Provide counseling and support to residents and families coping with emotional concerns, limitations, and issues related to death or dying
• Assess, coordinate, and document discharge planning needs
• Connect residents and families with social, health, and community resources, including assistance with financial needs
• Explain and uphold residents’ rights and protect confidential resident information
• Collaborate with the activities department to promote social interaction, intellectual stimulation, and meaningful engagement
• Coordinate room visits for residents unable to leave their rooms
• Participate in resident admissions, the theft and loss program, and community events as assigned
• Support quality improvement initiatives and perform assigned Quality Assurance duties
• Occasionally supervise social service staff, volunteers, or non-licensed nursing staff at the Administrator’s direction
• Follow facility safety policies, attend required training and meetings, and perform other related duties as assigned

Knowledge, Skills & Abilities

• Language Ability - Reads and interprets documents. Ability to write simple reports and correspondence Written Communication - Writes clearly and informatively; able to read and interpret written information
• Verbal Communication - Talks to others to convey information effectively
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Math Ability - Basic knowledge of arithmetic and algebra, and their applications
• Reasoning Ability - Ability to apply common sense understanding to carry out simple written or oral instructions
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
• Quality Management - Demonstrates accuracy and thoroughness
• Organizational Support - Follows policies and procedures; completes tasks correctly and on time
• Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
• Planning/Organizing - Prioritizes and plans work activities; advises for additional resources
• Attendance/Punctuality - Ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
• Dependability - Completes tasks on time or notifies appropriate person with an alternate plan
• Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions

Computer Skills/Equipment:

• Desktop/Notebook computers
• MS Office (Word, Excel, PowerPoint, etc.)

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Opportunities for professional development and advancement within the organization

If you are a compassionate professional committed to supporting residents and their families, we encourage you to apply for the Social Service Director position at our healthcare facility.