Job Description

Position Number: 22093775
County: Hempstead
Posting End Date: [[postingEndDate]]
Anticipated Starting Salary: $57,351.00
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The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Minimum Qualifications (from OPM Job Specification): The formal education equivalent of a bachelor’s degree in psychology, sociology, social work, business, public administration, or a related field; plus three years of experience in social or community service work, including two years in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The Department of Human Services (DHS) Social Services Coordinator is responsible for coordinating departmental operations within a county facility. This position is governed by state and federal laws and agency/institution policy.

Position Information

Job Series: Social Services Programs - Career Path

Classification: Social Services Coordinator

Class Code: SSP11P

Pay Grade: SGS07

Salary Range: $57,531 - $84,879

The Social Services Coordinator manages and coordinates social service programs, ensuring that clients receive necessary resources and support. This role involves case management oversight, policy implementation, and interagency coordination to enhance service accessibility for Arkansas residents.

Primary Responsibilities

Oversee case assignments and workload distribution among social services staff.
Ensure programs comply with state and federal guidelines.
Develop partnerships with community resources and service providers.
Monitor program effectiveness and recommend improvements.
Provide training and support to frontline social workers.

Knowledge and Skills

Strong organizational and analytical skills
Ability to manage and coordinate multiple cases and projects
Excellent problem-solving and communication abilities
Case management and service coordination
Knowledge of crisis intervention and de-escalation techniques
Knowledge of Arkansas social service laws, policies, and regulations
Intermediate in data management, reporting, and documentation
Familiarity with trauma-informed care and cultural competency
Understanding of behavioral health and protective services

Minimum Qualifications

Minimum of three years of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

Licensure/Certifications

N/A
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.