The Salvation Army USA Western Territory

Social Services Caseworker & Office Assistant

The Salvation Army USA Western Territory  •  Meriden, CT (Onsite)  •  1 hour ago
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Job Description

Location: Meriden Corps (Meriden, CT)

Status: Non-exempt, Part-time Plus

Hours Per Week: 24

Schedule: Monday–Thursday, 9:00 am-3:00 pm (includes one 15-minute paid break per day)

Scope of Position: Provide various services to individuals in need and assist them with identifying and addressing the root causes of their situation. Assist with the daily maintenance of the social services office organization. Work to fulfill The Salvation Army's mission by serving others with the love of God, respect, and care.

Responsibilities

  • Assist Corps Officers with various programs, including youth camps, Angel Tree, holiday meals, and food pantries as requested.
  • Assist in the daily maintenance of the office organization, including typing, filing, computer use, mail preparation, etc.
  • Assist in the soup kitchen on weekends as requested by supervisors.
  • Coordinate monthly statistics for social services and submit them accordingly.
  • Discuss special cases with the Corps Officers to resolve client situations.
  • Establish and maintain a database of community resources to refer clients to other locations that may help address their needs.
  • Maintain confidential files and accurate records, including pertinent information such as services provided and a plan of action.
  • Maintain confidentiality and exhibit loyalty to The Salvation Army and the staff in all job-related matters.
  • Participate in community meetings and collaborative networks to address issues relevant to the community and represent TSA at social service community functions deemed appropriate by the Corps Officers.
  • Provide clients with information and referrals to appropriate TSA programs and other community resources.
  • Provide direct service to clients, including intake/assessment, referrals, advocacy, and material assistance based on guidelines, available resources, and TSA policies and procedures.
  • Refer clients seeking spiritual guidance to the Corps Officers.
  • Refer clients to the Pathway of Hope Case Manager, as appropriate.

Qualifications

  • Ability to communicate clearly both verbally and in writing.
  • Ability to organize responsibilities and function independently.
  • Associate's or bachelor’s degree in social service or related field.
  • Bilingual and bicultural preferred.
  • Demonstrate excellent ability to engage with diverse populations.
  • Excellent time management skills are required.
  • Knowledge of community resources.
  • Minimum of two years of work experience in social services or related fields.
  • Must have a high energy level, solid work ethic, and the ability to respond to changing conditions.
  • Must work well in a team atmosphere.
  • Proficient in spoken and written English.
  • Valid driver’s license required.
  • Will respect and promote the interests of The Salvation Army. The individual is not required to embrace the tenets of faith, but they are required to promote and respect The Salvation Army's mission.
  • Working knowledge of Microsoft Outlook, Word, Excel, and Internet Explorer

The Salvation Army is pleased to offer a benefits program to part-time employees who work 20 to 29 hours per week, including...

  • Employer-funded pension plan (100% vested after five years of eligible service)
  • Voluntary life insurance
  • Short-term disability coverage (no cost to employee)
  • Supplemental insurance options (Aflac, homeowners, auto, and pet insurance)
  • 403(b) traditional (pre-tax) or Roth (after-tax) retirement plan options
  • Generous paid time off, including holidays, vacation, and sick leave
  • Most importantly – a job with a great purpose, inspiring you to make a difference every day!

Learn more about The Salvation Army's Southern New England Division at https://www.salvationarmyusa.org/usa-eastern-territory/southern-new-england/

An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.

The Salvation Army USA Western Territory

About The Salvation Army USA Western Territory

We fight with love.

The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.

Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.

Industry
Nonprofit & NGOs
Company Size
501-1,000 employees
Headquarters
Rancho Palos Verdes, California
Year Founded
Unknown
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