Job Description

Posting number: NEDHSA-225605-SSC3-9226-AM

Department: LDH-Northeast Delta Human Services Authority

Job classification: SOCIAL SERVICE COUNSELOR 3

Posting type: Open

Categories: Health Services, Mental Health, Public Health, Social Services, Human Services, Community and Social Services, Health Care Support

Summary

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NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION:

Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility.

Northeast Delta Human Services Authority is seeking a qualified individual to serve as a Social Service Counselor 3 to facilitate the SPOE process of the Integrated Care System across Region 8 Community and hospital treatment setting for all consumer groups. This role will monitor the regional bed allocation process whereby the Region can access its allocation of intermediate care inpatient beds and will also ensure compliance with continuity of care policy. The person in this position is also the primary timekeeper for Monroe Integrated Care Clinic.

An ideal candidate will possess the following competencies:

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Accountability:The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Driving Results:The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Examples of duties

Five years of social services experience; OR

Six years of full-time experience in any field plus two years of social services experience; OR

A bachelor's degree plus two years of social services experience; OR

An advanced degree in a social sciences field plus one year of social services experience.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Supplemental information

Job Duties:

• Responsible for continuity of care for consumers discharged from private/public facilities as well ensuring that the continuity of care policy is followed by monitoring the continuity of care process, contacting referral sources, and making follow-up calls to agencies, clients, and regional clinicians to maximize continued care.
• Schedule patients using the Centralized Scheduling System and provide appointment information to the discharge facility.
• Reviews packets for determination of eligibility for aftercare and follow-up by and Integrated Care Clinic in Northeast Delta Human Services Authority's network. This role will complete the Adult Aftercare ICM referral with each packet.
• Inspects leave slips and time statements for accuracy and verify hours worked. Runs reports for each pay period to compare sign-in sheets and time statements with reports for accuracy and prepares payroll adjustment forms when indicated.
• Updates the daily census for all facilities on Monday.com. This position also handles calls from facilities looking for beds for consumers needing intermediate care, gathers information about the consumer and determine eligibility for facility placement, and contacts facilities to see if bed is available. If a bed is available, the person in this role will provide consumer information, notify the referring agency to arrange transport, and will coordinate the admission of the consumer to involve contact to hospitals, non-profit organizations, physicians, coroners, mental health centers, family members and law enforcement.

Position-Specific Details:

Appointment Type: Probational, Promotional, Demotion, Lateral Transfer, or Detail to Special Duty

Location: Bastrop Integrated Care Clinic

Compensation: NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans.

• 2-year Full-Time Clinical Practice: NHSC will pay up to $50,000* for an initial 2 years of full-time clinical practice to clinicians.

(Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Ms. Janesia Raybon, MPA

Human Resources Director A

Northeast Delta Human Services Authority

2513 Ferrand Street

Monroe, LA 71201

318-362-4237 (office)

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.