Job Description

Social Media Specialist & Administrative Assistant

Type: Remote

Job Status: Full Time

Work Schedule: TBD

Start Date: ASAP
NOTE: This role is for Philippine-based applicants ONLY.

At Helper Heroes, we’re on a mission to provide exceptional care and support to home care agencies in the U.S. We believe in true partnership where our virtual assistants act as an extension of the care team. Our goal is to ensure a compassionate, innovative, and efficient care experience for clients and families alike.

We are seeking a dynamic, highly organized, and creative Social Media Specialist & Administrative Assistant to support three of our growing companies, including the Home Care Business College.

In this hybrid role, you will be the driving force behind our digital footprint—managing multiple social media channels, designing educational content, and optimizing our web presence. Simultaneously, you will provide critical executive administrative support to keep daily operations, scheduling, and travel running seamlessly.

The ideal candidate has a blend of creative marketing flair, tech-savviness, and exceptional organizational skills.

Key Responsibilities

Social Media & Content Management (3 Companies)

• Multi-Channel Management: Oversee and manage all social media platforms for three distinct companies, ensuring brand consistency and active engagement.
• LinkedIn Growth & Campaigns: Focus on increasing organic reach and professional connections on LinkedIn, as well as building and managing targeted promotional campaigns.
• YouTube Channel Optimization: Manage and optimize our YouTube channel, create engaging promotional posts to drive traffic to the channel, and ensure all educational programs are properly linked.
• Content Creation & Scheduling: Brainstorm, produce, and schedule high-quality content across all platforms. Generate fresh, creative video and educational ideas tailored to each company.

Educational Programs & Website Optimization

• Kajabi Administration: Manage our Kajabi account and play an active role in creating and launching new educational programs for the Home Care Business College.
• Website Maintenance: Optimize company websites and regularly update them with fresh content and new educational program details.
• Graphic Design & Presentations: Design and produce visually stunning presentations and educational materials using tools like PowerPoint, graphic design software, and modern AI design tools.

Executive Administrative Support

• Inbox & Calendar Management: Act as a gatekeeper by managing executive email communications and coordinating busy schedules.
• Travel & Event Coordination: Coordinate and schedule travel logistics, including flights, accommodations, and comprehensive conference arrangements.

Required Skills & Qualifications

• Experience: Proven experience managing multiple social media channels simultaneously (agency experience or managing multiple brands is a huge plus).
• Platform Expertise: Strong proficiency with LinkedIn (networking and campaigns), YouTube (channel growth and SEO), and Kajabi (course building/management).
• Technical & Design Skills:
• Solid graphic design skills with a portfolio of presentations or digital media.
• Familiarity utilizing AI tools to enhance content creation and efficiency.
• Basic website content management skills.
• Administrative Excellence: Exceptional time-management, organization, and communication skills, with a track record of handling travel coordination and calendar scheduling with zero oversight.
• Creativity: A proactive mindset with the ability to turn educational concepts into engaging social and video content.