Job Description

Social Media & Marketing Campaign Executive

Department: Student Success

Employment Type: Permanent - Full Time

Location: London, UK - Hybrid

• Social Media Metrics including reach, impressions and engagement
• Successful delivery of administration tasks and ambassador tasks
• Ambassador satisfaction ratings
• High performance ROI marketing campaigns
• Customer satisfaction

Outcomes

• Plan, create, and schedule organic social media content across LinkedIn, Instagram, TikTok, and other platforms for both Group GTI brands and client campaigns, maintaining brand consistency and optimising for platform-specific engagement metrics.
• Execute paid social media campaigns end-to-end, including audience targeting setup on platform, support with creative brief development, ad copy and asset coordination, budget monitoring, and performance tracking against agreed KPIs (CPM, CPC, engagement rate, conversions).
• Deliver monthly client social media retainers and project work including content calendars, copywriting, asset sourcing/creation, community management responses, and regular performance reporting with actionable insights and recommendations.
• Attend client locations as necessary with the Marketing Operations Team to support filming, content creation and activities for client campaigns.
• Manage social media campaign operations including briefing designers for social assets, coordinating approval workflows with clients, scheduling posts via social management platforms (e.g., Hootsuite, Sprout Social), and maintaining content libraries and asset banks.
• Monitor and report on social media performance across organic and paid activity, producing weekly/monthly analytics reports, identifying trends and opportunities, conducting competitor social audits, and presenting insights to inform future campaign strategy.
• Collaborate with Student Success and Events teams to amplify event promotion, ambassador campaigns, and student engagement initiatives through targeted social media activation, live event coverage, and user-generated content campaigns.

• Assist in the coordination and administration of marketing campaigns across EMEA, supporting activity across email, social, campus, and digital channels.
• Help organise logistics and campaign materials for ambassador programmes and student-facing activations.
• Provide hands-on support during key campaign phases, including onboarding, training, and briefing of ambassadors.
• Attend campus activations, as necessary, with the rest of the Marketing Operations Team for client roadshows.
• Maintain campaign trackers, timelines, and documentation to support smooth delivery and reporting.
• Help with campaign invoicing, budgeting processes, and ambassador payments in coordination with the Marketing Campaign Manager.
• Work closely with internal stakeholders to ensure campaign assets, schedules, and deliverables are managed effectively including using AI tools to automate the delivery of workflows and process where possible.
• Work with the Marketing and Attraction manager to successfully administrate bookings and content for paid media channels on behalf of clients.

• Support the recruitment, onboarding, and day-to-day coordination of student brand and digital ambassadors including writing briefings and messaging for the ambassadors.
• Maintain clear records of ambassador activity, manage communications, and assist in responding to queries or challenges.
• Assist with scheduling, incentive tracking, and performance reporting across all ambassador-led campaigns.
• Manage campaign budgets effectively, including ambassador payments, third-party costs, and logistics, ensuring all activity is delivered within agreed financial parameters.

• Assist in collecting, formatting, and inputting campaign performance data across channels.
• Help prepare reporting dashboards and updates to share with internal teams and clients.
• Support post-campaign reviews by gathering ambassador feedback, social media or channel performance metrics and tracking results.

Person Specification

• Organised and reliable – you’re someone who takes pride in staying on top of things, hitting deadlines, and keeping track of the details.
• A clear communicator – whether it’s writing a message to a student ambassador or jumping on a quick call with a team member, you’re comfortable communicating clearly and professionally.
• A team player – you’re happy to support others, ask for help when needed, and contribute to a positive, collaborative environment.
• Eager to learn – you’re excited by the idea of working in marketing, open to feedback, and ready to build your skills through real hands-on experience.
• Adaptable and proactive – when things change (as they often do in campaigns), you stay calm, ask questions, and look for solutions.
• Student-Centric – you understand what matters to students and how to speak their language, whether through email, social media, or face-to-face engagement.

• Strong organisational skills with the ability to manage multiple tasks and deadlines at once
• Excellent attention to detail and a proactive approach to problem-solving.
• Good written and verbal communication skills, confident working with a range of people.
• Comfortable using basic tools such as email, spreadsheets (e.g. Excel or Google Sheets), and presentation software.
• Understanding of social media platforms and content trends.
• Comfortable in front of a camera / shooting content & creating content.
• A team player who enjoys working collaboratively and supporting others to succeed
• Willingness to learn and develop new skills in a fast-paced, dynamic environment
• Interest in marketing, social media, content creation, student engagement, or marketing campaigns.
• Any prior experience working in a part-time job, university society, internship, or volunteer role is a bonus—but not essential.

• Experience in a university society, part-time job, or volunteer role.
• Created content or have experience with social media management.
• Video editing or social media design skills.
• Worked on a project, event, or campaign—especially something involving other students or youth audiences.
• An interest in marketing, events, or working with student ambassadors.

Other Information

• Permanent role – 37.5 hours per week. Monday to Friday 9am-5:30pm.
• 3-month probationary period.