Job Description

We are looking for a German-speaking Social Media Manager to join our growing team in Berlin. This role will also support our Influencer Marketing team but predominantly sit in our Community team.

The 1000heads Community team is a collective of social media obsessives, driven by the desire to deliver standout editorial and meaningful conversations for some of the world’s most exciting brands. You will work closely with specialists across Insights, Strategy, Creative and Client Services to deliver social-first work that builds engaged, active communities.

From cultivating conversation through best-in-class moderation to crafting and activating editorial content, everything we do is rooted in the belief that a strong community can become an unstoppable force for a brand.

You’re a social platform native, a sharp copywriter, and someone who thrives on the fast-paced nature of real-time engagement. If you’re passionate about shaping brand voice, building communities and driving engagement, this role is for you.

This role also plays a part in our influencer and creator partnerships. You’ll work alongside our Relationships team to support influencer identification, outreach and campaign coordination where community and influencer work intersect.

Responsibilities

• Manage day-to-day community activity across social platforms, including moderation, publishing and engagement

• Create and adapt compelling, platform-native copy in both German and English

• Stimulate and sustain conversations with audiences, building meaningful relationships with communities

• Execute editorial calendars and support campaign rollouts across multiple channels

• Work closely with creative and strategy teams to ideate and brief engaging content

• Monitor conversations, identify trends and escalate issues where required

• Maintain high standards of community engagement, including brand tone of voice and ethical considerations

• Support real-time and reactive social moments, including live event coverage where relevant

• Build strong client relationships and contribute to ongoing strategic thinking

• Track performance, contribute to reporting and provide actionable insights

• Stay ahead of platform updates, cultural trends and emerging opportunities

• Support influencer and creator identification and outreach alongside the Relationships team

• Contribute to influencer campaign coordination, including timelines, approvals and status updates where community and influencer activity intersect

• Build and maintain relationships with talent, agents and creator networks relevant to community and social content

• Support new business efforts, including influencer and creator-related pitch material where required

Requirements

• 2–4+ years experience in a Community Manager / Social Media role (agency experience preferred)

• Fluent German and English (written and spoken)

• Strong copywriting skills with the ability to flex tone across platforms

• Deep understanding of social platforms (Instagram, TikTok, X, YouTube, etc.) and their nuances

• Experience with moderation, including escalation processes and customer-facing interactions

• Strong organisational skills and ability to manage multiple workstreams simultaneously

• Comfortable working in a fast-paced, collaborative agency environment

• Experience with social publishing and listening tools (e.g. Sprinklr, Khoros, Hootsuite) a plus

• Culturally aware, proactive and always curious about trends and online behaviour

• Understanding of influencer and creator culture and how it intersects with community and social content

• Comfortable supporting influencer and creator partnership activity alongside core community responsibilities

• Existing relationships with German influencers, creators or talent agencies (a plus)

ABOUT 1000HEADS

1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture.

We deliver social-first data, insights, strategic consultancy, and creative services to clients around the world, including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu, and UNIQLO. We have offices globally, including Berlin, London, New York, LA, Kuala Lumpur, Sydney and Melbourne.

Our commitment to diversity

1000heads is an Equal Opportunities Employer. We are committed to building an inclusive environment that celebrates diversity and fosters creativity, understanding and respect.

Additional notes

This job description is not intended to cover everything that will be expected of you, but rather to act as a guide, and you may be required to get involved in other and reasonable ad hoc projects.

Benefits

• Exciting and challenging projects with some of the biggest brands in the world
• Work closely with a great international team of insights, design and strategy specialists to deliver transformative social-first work for our clients
• One incremental extra holiday day per year for 7 years
• Extra days off between Christmas and New Year
• A healthy and collaborative 1000heads culture and a great team in Berlin
• Internal training opportunities and a budget for external events
• Flexible working hours and home office...but also a great office at Hackescher Markt, right in the heart of Berlin
• Travel Stipend
• Gym Membership Stipend
• Opportunity to work from our London office once a year