US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.
We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working: Consumer Reports named us the top-rated mobile carrier two years in a row.
And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively—without compromising standards—we want to hear from you.
About the role
Wireless carriers have spent decades sounding exactly the same — safe, corporate, forgettable. US Mobile is taking a different approach. We're building the first mobile carrier people actually want to follow, with a platform that’s genuinely different from anyone else.
We're looking for a Social Media Manager who lives on the internet, understands why things get shared, and can turn "your phone plan" into something people screenshot and send to their group chat. This is a hands-on role — you're not managing a team, you're the one in the docs, in the comments, and in the edit, every day. You'll own the day-to-day voice of US Mobile across every channel, while also being fluent enough in the numbers to know whether what you posted actually moved the business.
If you're the kind of person who reflexively drafts the perfect reply to a brand's Reddit thread before anyone asks you to — this is your job.
Brand Voice and & Content
Strategy & Performance
Community & Real-Time
At US Mobile, we’re on a mission to revolutionize wireless by building the next-generation connectivity platform. We are America's first Super Carrier, bringing lightspeed connection to our customers who are able to switch seamlessly between all three networks. Our goal is to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and customer-focused UI/UX design.
Whether it’s with our high-speed international roaming options, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most exciting user experience.
US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.
