Job Description

Salary: £45,000 - £55,000 per annum
Hybrid Working: This is a hybrid role with 3 days per week based at our office and 2 days from home.
Location: Centennial Park, Elstree but relocating to Hay's Galleria from November 2026.

At Medik8, we don’t just follow trends; we formulate the future of skincare. As our Social Media Manager, you will be the driving force behind our global digital presence, transforming complex, science-backed formulas into high-impact social storytelling.

Joining our Global Customer Experience team and reporting directly to the Head of Communications, you will be responsible for the end-to-end social strategy, moving seamlessly from high-level planning to real-time execution. By collaborating with key voices across the business, you will deliver social-first campaigns that sharpen our brand credibility and excite our global community. You will have the autonomy to run with your bright ideas, backed by data and a deep understanding of the premium skincare vertical.

Leading a team of three direct reports, you will work side-by-side with them and our regional teams. We operate with low egos, high standards, and a supportive community—giving you the direct accountability to shape your role and continuously sharpen your skills.

Responsibilities:

• Execute End-to-End Strategy: Translate global brand ambitions into actionable social campaigns while taking direct responsibility for audience growth. You will own and execute the global social calendar end-to-end, handling daily scheduling, copywriting, and channel publishing.

• Platform Mastery: Manage all backend structures and organic campaigns, maintaining direct relationships with platform partners at Meta and TikTok to keep us at the forefront of digital evolution.

• Expert Insight: Act as the internal authority on emerging technologies and content trends, sharing breakthrough insights with stakeholders to keep our strategy inventive and resourceful.

• Team Leadership: Lead and mentor an in-house team of content creators. You will foster a supportive environment where the team is encouraged to challenge boundaries and evolve their creative skills.

• Regional Collaboration: Partner closely with our UK and US teams to amplify local activations and talent partnerships, ensuring a cohesive global voice with regional relevance.

• Performance Analysis: Own the reporting suite for all social channels. You will identify shifts in customer interaction and competitor landscapes to ensure every campaign achieves maximum impact and ROI.

What We Are Looking For:

• Proven Experience: Solid experience managing significant social accounts and leading content teams within a fast-paced environment.

• Skincare Savvy: Experience in the skincare sector, with an understanding of the messaging that resonates with an educated, science-focused community.

• Data Fluency: Experience in using platform analytics to refine tactics, validate creative choices, and support team development.

• Project Ownership: Exceptional project management skills with the capacity to pivot execution quickly based on real-time platform data or cultural shifts.

• Self-Starting Attitude & Efficiency: High intrinsic drive to run daily operations seamlessly, spot opportunities, and manage workflows efficiently.

• Resilience & Agility: The ability to navigate fast-moving changes with ease, adapting your plans quickly as social platforms, data, and cultural moments evolve.
  

Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified skincare brand renowned for clinical results without compromise. Our mission is to simplify the route to great skin through our pioneering CSA Philosophy®: Vitamin C plus Sunscreen by day, and Vitamin A by night.

Culture & Benefits

We are a team of collaborative go-givers fuelled by a purpose-driven mentality. Innovation is at our core; we pride ourselves on doing everything in-house, challenging the norm and pushing the boundaries of possibility. We work with integrity and agility, ensuring our commitment to sustainability and quality is never compromised. Above all, we believe in community. Our diverse talents work cross-functionally because we know we achieve more together. It’s just who we are!

Some of the perks of being part of the Medik8 team include:

• Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.

• Rewards: 75% Discount + Annual Product Allowance, Annual Performance Bonus, Long Service Awards.

• Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.

• Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.
  

Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram

Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)

At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products.

Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.

Our Inclusive Hiring Standards:

• Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).

• Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.

• Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.

• Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.

Be your authentic self. Apply today.