Job Description

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 110 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.

As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

Social Media Manager

Based in Budapest

Purpose of the role

The Social Media Manager is a key member of the Marketing team, responsible for delivering best-in-class communications across Wizz Air’s social media platforms. This role plays a vital part in driving customer engagement, brand growth, and sentiment through strategic content development, platform management, and performance analysis.

Working in close collaboration with creative and media agencies, as well as internal stakeholders across marketing, commercial, and customer service teams, the Social Media Manager ensures social media efforts are aligned with business priorities and consistently reflect the brand voice. The role also contributes to paid social and traffic-driving initiatives, supports PR and marketing campaigns, and leads timely, effective crisis communication across social channels.

Responsibilities

• Develop and execute Wizz Air's social media strategy, plans, and activations in collaboration with our social media agency.
• Manage the day-to-day operations of all social media channels, including LinkedIn, Facebook, TikTok, and Instagram, tailoring content to suit each platform.
• Drive brand growth through effective use of social media.
• Monitor, track, analyze, and report on social media performance metrics.
• Enhance engagement and sentiment across all social media platforms.
• Maintain strong working relationships with media and creative agencies, as well as business partners.
• Collaborate closely with internal marketing and commercial teams to understand market dynamics and swiftly implement action plans in response.
• Cooperate with cross-functional teams across all departments to ensure social media content reflects business priorities and initiatives.
• Work in close partnership with the Customer Service team to enhance the passenger experience through social media interactions.
• Support wider marketing and PR initiatives via social media channels.
• Contribute to content creation, ensuring alignment with brand voice and objectives.
• Manage crisis communication efforts on social media, ensuring timely and appropriate responses.

Experience

3-5+ years overall working experience, with 2+ years of experience in digital marketing and/or social media.

Hard skills

• Solid understanding of a range of social media platforms, particularly in relation to advertising, branding, and customer engagement.
• Strong analytical skills and ability to transfer data knowledge into actions.

Education

Bachelor’s or Master’s degree

Language

Fluent in English (both written and spoken)

Skills and competencies

• Creative and confident with strong interpersonal skills and attention to detail.
• Ability to work well under pressure, ensuring tasks are prioritized and goals are met.
• Strong presentation and communication skills.
• Result-oriented, persistent, dependable, and consistent.
• Innovative, creative, and able to think laterally.
• Self-motivated, proactive, willing to take initiative and shoulder responsibility.
• Willingness to travel.

When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.

We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.