Job Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Social Media Management Account Lead based in Canada.

This is a senior client leadership role focused on building and growing strategic social media partnerships. You’ll shape social strategies that connect audience insights, platform behavior, cultural trends, and broader business objectives. You’ll oversee social media and community management programs from planning through execution, reporting, and optimization. The role combines hands-on social expertise with account leadership, operational ownership, and people management. You’ll work closely with creative, influencer marketing, paid media, analytics, strategy, and sales teams to deliver integrated programs. You’ll also guide clients through an evolving social landscape while identifying opportunities to strengthen performance and expand partnerships. This is an opportunity to have meaningful influence across both client outcomes and the development of a high-performing social team.

Accountabilities

• Lead social media strategy development based on client objectives, audience insights, platform behaviors, cultural trends, and measurable business goals.
• Translate broader marketing priorities into clear channel, content, community, and engagement strategies.
• Build and maintain senior-level client relationships, acting as a trusted strategic advisor and primary point of connection.
• Lead strategic business reviews, content planning sessions, performance presentations, and recommendations that turn data into actionable next steps.
• Oversee social media programs across content planning, publishing, community management, reporting, optimization, and day-to-day account delivery.
• Guide Social Media Managers in developing editorial calendars, content briefs, channel plans, and proactive recommendations.
• Oversee Community Managers and ensure engagement strategies strengthen audience relationships while protecting brand reputation.
• Own account scopes, budgets, timelines, deliverables, and overall operational health, proactively addressing risks and escalations.
• Monitor social performance and emerging trends, identifying opportunities to improve results and strengthen client strategies.
• Manage and mentor Social Media Managers and Community Managers, providing clear expectations, feedback, coaching, and career development.
• Partner with Creative, Production, Influencer Marketing, Paid Media, Strategy, Analytics, and Sales teams to deliver integrated client programs.
• Identify account expansion and upsell opportunities in collaboration with Sales and Strategy teams.
• Contribute social expertise to RFPs, proposals, and new business pitches.
• Stay current on platform updates, cultural shifts, emerging formats, and evolving social behaviors, sharing relevant insights and best practices.
• Establish processes that improve quality, efficiency, consistency, and scalability across account delivery.
• Contribute thought leadership and knowledge sharing across the broader social media management organization.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1