Wati

Social Media Intern

Wati  •  Hong Kong, HK (Onsite)  •  5 months ago
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Job Description

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.

In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

We are looking for a digital native Social Media Intern to own the "Wati Voice" across our social channels. You will work directly with the marketing lead to turn our company updates and executive thoughts into engaging, shareable content. If you are "chronically online" (in a good way) and understand what makes a post engage with the right audience, this is for you.

What You’ll Do:

  • Content Management: Own the social media calendar. Plan, write, and schedule daily posts across LinkedIn, X, and Instagram that align with our brand narrative.
  • Executive Profiling (Ghostwriting): Assist in managing the personal brands of our Leadership team. You will help draft posts, repurpose their thoughts into LinkedIn content, and engage with industry peers on their behalf.
  • Community Engagement: Be the pulse of the brand. Monitor mentions, reply to comments with wit and empathy, and engage in relevant industry conversations to keep Wati top-of-mind.
  • Social Listening: Keep an ear to the ground for trending topics, competitor moves, and industry news that we can hijack or comment on real-time.
  • Asset Creation: specifically Create simple but effective visuals/graphics (using Canva or similar) to accompany posts, ensuring they stop the scroll.

Requirements

  • You can write professional, witty, and typo-free copy. You understand the difference between writing for the Company LinkedIn fee and a Post for Executive Team.
  • You understand the nuances of LinkedIn, Instagram and X algorithms.
  • Proficient in Canva or basic design tools to create social tiles and carousels.
Wati

About Wati

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 10,000+ businesses across 160+ countries to deliver personalised, real-time conversations at scale.

With innovative AI solutions, we're transforming how companies communicate:

Shared inboxes allow seamless collaboration

Powerful automation boosts efficiency

Broadcast messaging engages customers

Intelligent chatbots provide instant support

As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Hong Kong, HK
Year Founded
2019
Website
wati.io
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