Job Description

About Pacsun

Pacsun delivers an exclusive mix of the most relevant brands and styles to a community of inspired youth. Curated in Los Angeles.

We sit at the intersection of fashion, culture, and the Gen Z and Gen Alpha consumer. With over 300 stores, we continue to scale a customer-centric organization defined by speed, creativity, and cultural relevance. Our teams power that momentum. Every role contributes, and collaboration isn’t a buzzword here, it’s how the work gets done.

Our internship program is built for individuals who want meaningful exposure, hands-on experience, and a front-row seat to how a modern youth-driven retail brand operates. Pacsun is seeking Interns who are forward-thinking, retail-minded creators of culture with a strong appreciation for fashion and learning.

This is a temporary, hourly position for 6-8 weeks @ 30-40 hours per week.

The Pacsun Social Media Intern supports the review, approval, and moderation of social media content and community interactions within the Pacsun-operated online application. This entry-level role helps ensure that all published content and community comments align with brand guidelines, community standards, and Company policies.

Key Responsibilities

Content Review Support

• Review submitted creative content for the Community Creative Hub, including:
• User-generated content (UGC)
• Employee-generated content
• Images, videos, captions, and written posts
• Ensure content aligns with brand voice, tone, and visual guidelines.
• Confirm content meets basic policy, copyright, and usage requirements.
• Route content that requires additional review or escalation to a manager or cross-functional partner.

Community Comment Review & Moderation

• Monitor and review community comments on Creative Hub posts.
• Approve comments that meet community standards and guidelines.
• Flag or remove comments that include inappropriate language, harassment, spam, or policy violations, following established procedures.
• Escalate sensitive or unclear situations to a manager for guidance.

Policy, Workflow & Collaboration Summary

• Follow company content and community policies, applying guidelines consistently and completing required training.
• Support content review workflows by tracking submissions, approvals, and maintaining organized records.
• Collaborate with Marketing, Social, and Creative teams to enable timely publishing, apply feedback, and contribute ideas that enhance the community experience while staying within guidelines.

Qualifications & Experience

• 0–2 years of experience in marketing, social media, digital content, communications, or a related field.
• Interest in brand content, online communities, and digital platforms.
• Familiarity with social media platforms and online community behavior.

Skills & Competencies

• Strong attention to detail
• Clear written communication skills
• Strong judgement and ability to ask questions
• Ability to follow guidelines and processes
• Organized and reliable with strong follow-through
• Positive, collaborative mindset

This program will challenge your ability to not only think critically and creatively but also work as a team to strategize and implement solutions. Over the course of this internship, you will be presented with insight into your career path with exposure to the long- term strategies and day-to-day tasks required in your selected department. This is a paid internship ($20.00/hour), that’s right; we’re paying you to spend time with us, get some work done, and instigate a little fun while we’re at it. We look forward to meeting you!

Pacsun is more than just a place to work. We are an organization that values creativity, innovative thinking and diversity. We offer a great opportunity to work alongside highly intelligent and motivated people. PacSun is an Equal Opportunity Employer.

*For internal candidates: Please apply through our internal portal through Zipline to be considered for our Summer Internship.*