Job Description

Position Summary

The Part-Time Social Media Coordinator supports T-Mobile Center’s digital presence by creating, publishing and monitoring timely, engaging social media content that strengthens the venue brand, promotes events and supports ticket sales and other business priorities. Working closely with the Marketing team, this position captures and curates content, engages with online audiences, tracks performance and helps ensure T-Mobile Center’s social channels remain active, accurate and consistent with brand standards. The role also provides limited marketing and communications support when needed.

Essential Functions

Social Media Content & Execution

• Create, schedule and publish platform-appropriate content across T-Mobile Center social channels, including but not limited to Meta (Facebook), Instagram, TikTok, X, YouTube and LinkedIn, in alignment with approved content plans and business priorities.
• Develop social copy and curate or create photos, short-form video, graphics, stories, reels and other digital assets that promote concerts, sporting events, family shows, venue initiatives, premium experiences, partnerships and private events.
• Provide live and event-day social coverage, including capturing content before, during and after events and identifying timely opportunities that enhance audience engagement.
• Maintain an organized content calendar and coordinate posts, assets, approvals and deadlines with Marketing team members and other internal stakeholders.

Community Management & Branding

• Monitor social channels and participate in timely, professional two-way engagement with followers, escalating guest concerns, sensitive issues or responses requiring management review.
• Monitor relevant trends, conversations and platform features and recommend appropriate opportunities for T-Mobile Center while exercising sound judgment regarding brand reputation.
• Ensure social content reflects T-Mobile Center and Legends Global brand standards, voice, values and messaging and is accurate before publication.

Social Media Analytics

• Track core social media performance measures, including reach, engagement, audience growth, video performance and campaign results; prepare concise recaps and reports for Marketing leadership and key stakeholders.
• Use performance results and audience insights to recommend adjustments to content timing, format and approach.
• Conduct routine research on platform trends, competitor and venue activity, and relevant entertainment marketing practices.

Marketing & Communications Support

• Support selected marketing and communications initiatives, including event promotions, grassroots efforts, website or email content coordination, photo galleries, promotional partnerships and campaign execution.
• Coordinate with internal departments, promoters, partners, vendors and other stakeholders as assigned to obtain content, information or assets needed for approved marketing initiatives.
• Perform related duties consistent with the purpose and level of the position.

Required Qualifications

• High school diploma or equivalent required; college coursework or a degree in Marketing, Communications, Public Relations, Digital Media or a related field is preferred.
• Prior experience creating content or managing social media for a business, organization, brand, school, team or comparable setting; relevant internship or portfolio experience may satisfy this requirement.
• Working knowledge of major social media platforms, including Meta (Facebook), Instagram, TikTok, X, YouTube and LinkedIn, and an understanding of platform-specific content practices.
• Demonstrated ability to create clear, engaging written and visual content with strong grammar, proofreading and attention to detail.
• Working knowledge of content creation tools such as Canva, Adobe Creative Suite, CapCut or comparable applications; basic photo and short-form video editing skills.
• Ability to interpret basic social media analytics and use results to inform content decisions.
• Ability to organize and prioritize multiple assignments, meet deadlines and exercise sound judgment within established guidelines.
• Strong interpersonal skills and ability to work effectively with internal departments, promoters, partners, vendors and other stakeholders.
• Proficiency with Microsoft Office and ability to learn social media management, ticketing, CRM, venue and other business systems as needed.
• Ability to maintain confidentiality and exercise appropriate discretion when handling non-public information.

Work Schedule & Position Requirements

• This is a part-time, hourly, non-exempt position. Hours will vary based on the event and business schedule and are not guaranteed.
• Must be available to work a flexible schedule that may include evenings, weekends and holidays, particularly for event coverage.
• Work is primarily performed on-site at T-Mobile Center. Some duties require movement throughout the venue and event spaces to capture content.
• Must be able to remain stationary and/or move throughout the venue for extended periods; operate a computer and mobile device; and occasionally lift or carry equipment or materials weighing up to approximately 20 pounds, with or without reasonable accommodation.
• All hours worked must be accurately recorded. Overtime may not be worked without advance authorization, but all time actually worked will be compensated in accordance with applicable law.

Preferred Qualifications

• Experience supporting social media for live entertainment, sports, hospitality, events or a consumer-facing brand.
• Portfolio or work samples demonstrating social copywriting, photography, short-form video, graphic content or social campaign execution.
• Familiarity with social media scheduling, listening or reporting tools and digital advertising.

This job description is intended to describe the general nature and level of work performed by the employee assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or qualifications. Legends Global reserves the right to modify job duties and responsibilities based on business needs, consistent with applicable law.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.

TMCHR@T-Mobilecenter.com for applicants requesting a reasonable accommodation.