New Castle Hotels & Resorts

Social Media Coordinator Intern

New Castle Hotels & Resorts  •  Bryan, TX (Onsite)  •  4 months ago
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Job Description

Accountability Summary The Social Media Intern is accountable for creating and executing timely, on-brand social media content that promotes the hotel, its outlets, and community involvement. This role supports the hotel’s overall marketing strategy by maintaining a positive brand image, increasing engagement, and collaborating with internal teams to highlight events, initiatives, and guest experiences.

Education & Experience:

  • Currently pursuing or recently completed coursework in Marketing, Communications, Hospitality, Digital Media, or a related field preferred
  • Strong understanding of social media platforms and digital communication
  • Strong writing skills with an eye for detail
  • Comfortable with photography and short form video capture and editing
  • Understanding of analytics and social performance metrics
  • Familiarity with the Bryan/College Station is a plus

Tools & Equipment:

  • Ability to operate a computer, telephone, printer, fax machine, and other standard office equipment
  • Proficiency with mobile devices for content creation
  • Comfortable using basic software, social media platforms, and digital tools

Work Environment:

  • Primarily office-based with frequent movement throughout the hotel and event spaces
  • Attendance at hotel and community events, which may include evenings or weekends
  • Long hours may be required during events, campaigns, or peak activity periods

Mental & Cognitive Requirements:

  • Ability to convey information and ideas clearly, both verbally and in writing
  • Strong problem-solving skills, including the ability to anticipate, identify, and resolve workplace issues
  • Ability to evaluate multiple options and make timely, accurate decisions
  • Capacity to assimilate and analyze information from multiple sources and adapt to changing priorities
  • Effective listening skills with the ability to understand and address concerns from team members and guests
  • Ability to understand basic financial information, data, and perform basic arithmetic functions

Physical Requirements:

  • Sedentary work environment with occasional exertion of up to 10 pounds of force
  • Ability to sit or stand for extended periods of time
  • Manual dexterity to operate standard office equipment
  • Visual and auditory ability sufficient to perform job duties effectively

Duties & Functions

Essential:

  • Capture and curate high quality photo and video content highlighting the hotel, rooms, amenities, events, dining and local experiences
  • Develop, schedule and publish content across social media platforms
  • Write compelling captions that align with LaSalle Hotel’s brand voice and tone
  • Monitor comments, message, and reviews, responding in a timeline and professional manner
  • Track social media performance and provide regular reports with insights and recommendations
  • Assist with influencer partnerships and content collabs as needed
  • Attend hotel events and community initiatives to capture live content and promote community engagement
  • Coordinate with Sales and F&B teams to help create marketing collateral and promotional content
  • Support social media campaigns, activations, and interactive marketing efforts
  • Stay current on social media trends and share ideas with leadership
  • Strong interest in social media, marketing, hospitality, or communications
  • Comfortable creating content using a mobile device and basic editing tools
  • Familiarity with Instagram, Facebook, TikTok, and similar platforms
  • Creative, organized, and detail-oriented
  • Ability to work flexible hours, including some evenings or weekends

Marginal:

  • Other duties as required | Participate in all hotel and departmental meetings as requested

What You’ll Gain

  • Hands-on experience in hospitality and brand marketing
  • Portfolio-ready content and real-world campaign exposure
  • Mentorship and collaboration with hotel leadership
New Castle Hotels & Resorts

About New Castle Hotels & Resorts

For 40+ years, New Castle Hotels & Resorts has operated upscale properties in the United States and Canada. A preferred manager for Marriott, Hilton and Choice brands for both full-service and select-service hotels, New Castle also manages a number of unique, independent properties with strong one-of-a-kind identities.

With its excellent performance record in the management and or construction of over 80 hotels since inception in 1980, New Castle is a highly regarded choice among hotel operators. It has consistently proven its ability to improve performance at or turn around hotels by combining key marketing and management strategies with financial initiatives.

A privately owned company, New Castle offers its management expertise to owners and investors seeking to enhance investment returns.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
CT, Ridgefield
Year Founded
Unknown
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