Job Description

Posting number: 08723

Department: Traffic Field Operations

Division: Stormwater Admin

Job classification: Social Media Coordinator (Community Educator)- Field Operations-1

Posting type: External & Internal

Categories: Stormwater

Summary

Under regular supervision, this position performs difficult professional and technical work upon assignment from the Assistant Stormwater Director. Position is responsible for ensuring regulatory compliance with the City of Winston Salem’s National Pollutant Discharge Elimination System (NPDES) Stormwater Permit, specifically the programmatic measures of Public Education/Outreach and Public Involvement/Participation.

*** Digital media creation, posting, and online analytical services are a small component of total work duties; the vast majority of work entails in-person, interactive, stormwater management educational outreach activities as well as regulatory compliance. ***

Examples of duties

• Position is responsible for the programmatic development and implementation of in-person community educational and involvement activities that targets specific audiences for creating a heightened awareness of reducing water pollution to local streams.
• Creates, implements, completes, and tracks compliance measures and/or tasks to ensure permit requirements are obtained, which includes proper data recordation and cataloging for federal, state, or local governmental audits, the City’s stormwater management plan, and annual reporting purposes.
• Creates, if needed, or gives in-person presentations to various diverse groups, such as school-aged children, HOA’s, adults, elected local officials, and special interest groups.
• Oversees, coordinates and participates in the implementation of various city-sponsored events, such as Earth Day, Big Sweep, City of Winston-Salem University, and Forsyth Creek Week.
• Works in collaborative efforts, as deemed necessary, with approximately 20 external and internal entities, including, but not limited to, other municipalities, Forsyth County Agricultural Cooperative Extension, Keep Winston-Salem Beautiful, Department of Energy, Mineral and Land Resources, and the Piedmont Triad Council of Government.
• Responsible for implementing a wide array of other public education and involvement activities for ensuring compliance with the City of Winston-Salem’s NPDES permit. Examples include, but not limited to, creating and coordinating with the City’s Marketing and Communications Department for the production of engaging social media content to targeted audiences as well as conventional forms of written communication in congruency with the city's brand voice and messaging, perform pre vs. post survey assessments for measuring heightened awareness, managing and updating the Stormwater Division’s website, conduct in-stream educational sessions (known as Creek Crawls) with school-aged children, coordinating and soliciting public feedback regarding the City’s Stormwater Management Plan and NPDES permit, and completing an annual programmatic evaluation for continual improvement of outreach efforts.

Qualifications

Knowledge, Skills, Abilities

Ability to educate or interact with diverse demographic populations, including elected officials, internal and external professional staff; knowledge and ability to perform critical path management to meet compliance timelines and production schedules; excellent written and oral communication skills; ability to work in a dynamic and fast-paced environment with frequent, shifting task priorities with extended work hours, possess a creative and innovative approach for effectively conveying pollutant reduction messaging to targeted audiences, actively listen and follow objectives to successfully execute assigned tasks, a detail-oriented mindset for ensuring created educational material is accurate, strong contract and sponsorship negotiation skills; possess problem-solving abilities and research methods, including data collection and analysis, and knowledge of desktop publishing and other computer skills.

Education and Experience

Any combination of education and experience equivalent to a bachelor's degree in environmental science, teaching with emphasis in science, or other similarly science-related degrees.

Applicants must have prior experience presenting technical, in-person demonstrations to various diverse demographical and aged groups and personal backgrounds, read and decipher regulatory requirements and create new programmatic activities for achieving permit compliance, recruit and coordinate volunteers (from up to 20 internal and external groups), from various populations to perform communal events and activities, tracking workload data and compiling regulatory documents for submittal to state and/or federal agencies, determine heightened awareness using pre vs. post surveys, creating new, innovative methods or materials to convey divisional messaging to diverse populations, and solicit feedback from targeted audiences that guide the direction of organizational resources.

Physical Requirements:

This work requires the regular exertion of up to 35 pounds of force and the occasional exertion of up to 45 pounds of force for physical lifting, pulling, and pushing movements; work regularly requires sitting, speaking, or hearing, using hand to finger handle or feel and repetitive motions, frequently requires standing and walking, and occasionally requires stooping, squatting, kneeling, crouching, or crawling, reaching with hands and arms; work has standard vision requirements; vocal communication is required for expression or exchanging ideas by means of spoken word; hearing is required to perceive information at normal spoken work levels; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment, ability to maneuver and traverse adverse terrain and steep slopes, which includes ingress and egress of creeks while carrying 20 pounds of field equipment, and observing general surroundings and activities; work is generally in a moderately noisy location (business office, classroom, light traffic).

Supplemental information

Other Requirements

1) Possession of a valid North Carolina driver's license within six months of employment.

2) Ability to operate a full-sized pickup truck, if needed.

3) Proficient with Microsoft Office Word, Excel, Teams, PowerPoint as well as a graphic design platform, such as Canva.

4) Requires after-hours work activities and presentations, including weekends and evenings.

5) Proficient in creating online surveys to gather data and/or soliciting public input.

6) Central workstation is a cubicle located in Stormwater Administration Suite.

7) In-person employment requires daily attendance to a City designated workstation.