At Ballantynes, everything we do is about delivering an exceptional customer experience. It's our people and the magic they perform, that brings those exceptional customer experiences to life – whether those people are behind the scenes or ‘on stage’.
Reporting to the Head of Marketing & E-Commerce, as part of the digital team, you will be responsible for creating, developing and optimising content across our portfolio of social media channels.
You will have outstanding creative and organisational skills, able to plan, write, design and target engaging content that motivates our customers to take action. We’re a busy team, so it’s critical that you have the ability to juggle and prioritise workloads and deadlines. Short form copy writing, design and an eye for detail is a given as is the desire to work within a high performing team. You’ll be across Facebook Business Suite, with expertise in social media advertising including posts, stories and reels, targeting, segmentation and reporting. You will have some technical background with the capability to analyse data and identify trends to aid your decision making.
Social Media is 24/7 and so are you – with a natural curiosity to check in on the performance of our posts and ads, you’ll be a notification guru, confident to respond to comments, messages and enquiries. You will have the flexibility and willingness to attend and capture evening/ weekend events.
Social Media marketing is a critical growth driver for Ballantynes, as such your ability to communicate insights from campaigns to inform the next is crucial. You’ll be all over the latest in the retail and online shopping trends with a natural appetite for all things social.
To be successful, it is essential for you to have a proven track record in digital content production and digital social marketing, as well as:
In return you will enjoy being a key part of a fun and supportive team, within an iconic and world-class department store with top quality products and staff discount throughout the store.
This is a Full time position working Monday to Friday, 8.30 – 5pm.
Applications close on the 30th April 2026.
Please note, we will be interviewing candidates during the application period so this role may close earlier than the end date.
Applicants must have current eligibility to work on New Zealand.
Ballantynes is at the heart of Christchurch CBD and is known for being the place to go for leading brands, quality products and exceptional service.
Discover an extensive range of fashion clothing, accessories, footwear, lingerie, luggage, homewares, gourmet food and wine, and giftware. Located within Ballantynes, The Fashion Atrium and Contemporary Lounge on the First Floor lead the way for modern New Zealand and international fashion in Christchurch.
Kin Bistro & Winebar is situated on the ground floor next to homewares, and offers delicious fresh food each day based on seasonally available produce. Kin is the perfect place to get together to share a meal, enjoy a coffee or indulge in a mid-shop glass of bubbles or refreshing gin and tonic. Set in an atrium-styled environment with a stunning feature wall, the modern seasonal menu is updated quarterly and showcases local food producers.
The winebar features an array of New Zealand wines and craft beers.
Ballantynes Christchurch also offers a range of instore services including Solace Hair & Beauty, Ballantynes Gift Registry, Tailoring and Alterations, and an expert Breast Prosthesis Fitting service which provides women with assistance during and after Cancer treatment to help them look and feel their best.
