People First BPO

Social Media Content Creator & Video Editor( ONLY SANTIAGO , DOMINICAN REP.)

People First BPO  •  Santiago de los Caballeros, DO (Onsite)  •  58 minutes ago
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Job Description

About the Role

We're hiring a creative, trend-aware Content Creator and Video Editor to support a growing U.S.-based retail e-commerce brand. You'll turn raw videos from user-generated content (UGC) creators into short, scroll-stopping content for TikTok, Instagram and Facebook. You'll also help with design work, content ideas and communication with creators and influencers.

This role is a great fit for someone who spends time on TikTok and Reels and understands why some videos take off while others get skipped. If you can edit fast, write a strong hook and spot a trend before it peaks, we want to hear from you.

Key Responsibilities

Video and Content

  • Edit UGC videos into short-form content for TikTok, Instagram Reels and Facebook
  • Cut raw footage into multiple snippets, ad variations and test versions
  • Write and test hooks, captions and on-screen text designed to stop the scroll
  • Add music, captions, transitions and effects that match current trends

Ideas and Trends

  • Follow U.S. social media trends, sounds and formats, and adapt them for the brand
  • Pitch new content ideas and video concepts regularly
  • Track which content performs best and use that to improve future posts

Creator and Influencer Communication

  • Communicate with UGC creators: send briefs, give feedback and request revisions
  • Respond to and build relationships with influencers who engage with the brand's posts

Design and Email

  • Create social graphics, thumbnails and simple promotional designs
  • Help design and write email campaigns and automated email flows

What We're Looking For

  • Experience editing short-form video for social media (personal, freelance or brand work counts)
  • A portfolio or links to videos you've edited
  • Strong understanding of TikTok, Instagram and Facebook, including hooks, trends and what makes content perform
  • Strong written and spoken English. You'll communicate daily with U.S. creators and influencers.
  • Comfortable with video editing tools such as CapCut, Premiere Pro or similar
  • Basic design skills (Canva, Photoshop or similar)
  • Creative, fast and able to take feedback and revise quickly
  • Organized enough to manage multiple creators and projects at once

Bonus Skills / Experience That Is a Plus

  • Experience with an e-commerce or retail brand
  • Experience creating paid social ads (Meta Ads, TikTok Ads)
  • Email marketing experience (Klaviyo, Mailchimp or similar)
  • Experience managing UGC creators or influencer campaigns
  • Photoshop, Illustrator or After Effects
  • Your own social media following or content creation experience
  • Copywriting experience
People First BPO

About People First BPO

People First BPO is a boutique business process outsourcing company that frees business owners of their HR stresses with our customized, top-quality outsourced back office and customer service support.

Based in the Dominican Republic, we recruit, qualify, manage, and retain polished, savvy local employees that match your company’s needs and culture. That means you get top-quality staff minus the management headaches -and plus significant cost-savings.

We provide:

- Outsourced back office support that keeps your business running smoothly

- Outsourced customer service support that keeps your customers feeling well-taken-care-of

- Happy, well-trained employees dedicated to your work for the long haul - and for more manageable salaries

- Educated, English-savvy customer service reps with communication skills polished enough for high-end customers

- Partners on the management level who respond within minutes to any question or need

Industry
Unknown
Company Size
51-200 employees
Headquarters
Los Jardines Metropolitano, DO
Year Founded
2018
Website
pfbpo.com
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