Job Description

We are seeking an inspired and brand-aligned Social Media and Content Creator to bring our brand to life across every digital touchpoint. You’ll be at the heart of our social presence; creating, curating, and capturing content that celebrates our community and builds meaningful engagement across platforms.

KEY RESPONSIBILITIES

Reporting directly to the Head of Marketing and working closely with key partners across brand, creative, digital/ecommerce and retail operations, your key responsibilities will include:

• Developing, planning, and executing creative content that reflects the by charlotte aesthetic and brand voice.
• Managing the end-to-end content calendar, ensuring timely delivery and a consistent storytelling rhythm across all social channels.
• Leading creative ideation for brand campaigns, product launches, and seasonal moments, turning concepts into scroll-stopping content that connects with our audience.
• Being camera-facing where relevant — capturing and sharing authentic behind-the-scenes moments, founder features, and day-in-the-life storytelling that embody the heart of the brand.
• Collaborating with our creative, e-commerce, and retail teams to align social content with campaign objectives, product drops, and in-store activations.
• Partnering with photographers, videographers, and stylists to produce content that meets creative and commercial goals, ensuring every asset feels cohesive and considered.
• Building and nurturing a vibrant community by responding to comments, DMs, and mentions with warmth, care, and authenticity.
• Identifying and engaging with creators, influencers, and brand advocates to strengthen relationships and drive organic reach.
• Staying ahead of platform trends and emerging storytelling techniques, adapting them to fit our brand identity and voice.
• Monitoring, measuring, and reporting on social media performance, using insights to refine our strategy, enhance engagement, and inspire continuous improvement.

ABOUT YOU

You’re a natural storyteller with 3–5 years’ experience in social media, content creation, or digital storytelling — ideally within fashion, jewellery, beauty, or lifestyle brands. You have a keen eye for design, a love for creating short-form video content, and the technical skills to bring ideas to life using. You communicate with warmth and clarity, balancing creativity with commercial thinking, and you thrive in fast-paced, high-volume environments where collaboration, adaptability, and attention to detail are key. Most importantly, you’re deeply connected to storytelling that uplifts, inspires, and celebrates individuality.

PERKS AND BENEFITS

At by charlotte, we cherish our people and create an environment where growth, creativity, and joy flourish. You’ll enjoy:

• A hybrid work schedule – working four days in a gorgeous new and fully fitted-out office, and from home on Fridays.
• Generous discounts on our products and collections, so you can wear the pieces that inspire you.
• An extra day of leave for your birthday and a by charlotte gift card too.
• Access to an Employee Assistance Program including free wellbeing resources and discounted healthcare consultations.
• Unique events and shared moments throughout the year designed to deepen connection and celebrate our team.
• Being part of a passionate, fast-growing team where creativity thrives and every voice is valued.

ABOUT BY CHARLOTTE

For us, jewellery is a keepsake of life’s most precious experiences. It can mark love, courage, or living in the moment, connecting us to time, place, people, and memories. Each piece holds stories of life lived, relationships cherished, and bonds celebrated. Our jewellery reflects your journey, your intentions, and the moments that matter most. Thoughtfully designed by Charlotte, every piece is a symbol, a mantra, and a forever mark.

We are committed to providing equal opportunities and fostering a culture grounded in respect, inclusivity, and collaboration. Due to the high volume of applications, only shortlisted candidates will be contacted.