Job Description

Borough Kitchen is looking for a creative, organised and commercially aware Social Media and Content Coordinator to support the growth of Borough Kitchen’s social media channels, primarily across Instagram, while also supporting paid social creative and helping expand the brand’s presence across additional platforms over time.

Working closely with the Marketing Manager and Creative Lead, this role will help bring Borough Kitchen’s campaigns, products, Cook School, stores and partnerships to life through engaging content across social media, paid advertising, website and other digital channels. The ideal candidate has a strong eye for aesthetics, understands storytelling and content trends, and is excited by the opportunity to help grow a premium lifestyle and cooking brand.

This is a hands-on role suited to someone who enjoys both creative content creation and the day-to-day management of social channels, while also supporting the wider marketing team with content creation and campaign amplification across the business.

About Borough Kitchen

Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain. We provide quality-tested products for the kitchen and table, alongside in-depth knowledge, advice and inspiration through our stores, online shop, and cook school. Borough Kitchen has five stores across London and a significant e-commerce presence. We search within the UK and around the world for the best products; each piece is meticulously chosen and tested based on function, quality, and durability. Our commitment has won us a unique, trusted position in the industry and strong partnerships with premium brands. We put a lot of care into the work we do, and are seeking candidates who share our passion for cooking, entertaining, and providing the best experience for customers.

About the role

Content Creation & Campaign Support

• Support the planning and execution of Borough Kitchen’s content across social media, paid advertising, website and other digital channels
• Create, film, edit and adapt engaging social-first and digital content including short-form video, product storytelling and campaign support assets
• Support photography, styling and content capture across social media, paid advertising, website content, events, launches, Cook School activity and larger-scale campaign shoots
• Create and support content for Instagram Stories and other short-form/social-first formats
• Support campaign amplification across launches, partnerships, retail moments and seasonal activity
• Assist in the creation, adaptation and delivery of creative assets for paid social advertising campaigns and performance testing
• Work closely with the Creative Lead to ensure all content aligns with Borough Kitchen’s visual identity, creative standards and brand tone of voice
• Help maintain a strong and consistent visual identity across all channels

Social Media & Community Management

• Support the day-to-day management of Borough Kitchen’s social media channels, primarily Instagram
• Schedule content in line with the wider marketing calendar and campaign priorities
• Engage with the Borough Kitchen community through comments, messages and customer interaction
• Monitor social trends, platform updates and competitor activity, identifying relevant opportunities and insights for the brand
• Support social reporting and performance analysis, using learnings to help inform future content and creative development

Collaboration & Marketing Support

• Work closely with the Marketing Manager to support campaign planning, launches and wider business priorities
• Collaborate with the wider marketing, eCommerce and creative teams to support content needs across the business
• Work closely with the Marketing Manager, Creative Lead and digital agency to support paid social content requirements across Meta and other digital platforms
• Support the organisation, management and repurposing of content assets across multiple campaigns and channels

Requirements

• 1-3 years of experience in social media, content creation or digital marketing
• Strong understanding of Instagram and short-form video content, with interest in platforms including TikTok and YouTube Shorts
• Comfortable filming and editing content for social and digital channels
• Strong eye for aesthetics, storytelling and premium brand presentation
• Organised, proactive and highly detail-oriented
• Strong written and verbal communication skills
• Interested in food, cooking, lifestyle or hospitality brands
• A collaborative team player who enjoys working across creative and commercial projects
• Excited by content, storytelling and building engaging digital brand experiences

Desirable

• Experience creating content for paid social advertising
• Basic photography and styling experience
• Experience using social scheduling and reporting tools
• Familiarity with CapCut, Adobe Creative Suite or similar editing tools

Benefits

• Industry-leading discounts across our portfolio of trusted, high-quality brands
• Complimentary Cook School classes
• Longevity holiday benefit
• Option to purchase additional annual leave
• Free access to our comprehensive Employee Assistance Programme (EAP) providing 24/7 confidential advice to support your wellbeing and provide expert guidance and resources whenever you or your family need it.

We are a proud London Living Wage employer. This accreditation reflects our commitment to supporting our team not just as employees, but as valued experts in cooking and dining.

Borough Kitchen is an equal opportunities employer. We are committed to treating all our employees fairly, regardless of gender, race, sexual orientation, marital status, religion, nationality, ethnicity, age, or physical abilities. We value and respect every team member, whether you're part-time or on a fixed-term contract.