Job Description

Responsibilities

Operations & Administration

Manage daily operations, documentation, and coordination for the Social Impact department.

Support smooth delivery of activities by liaising with internal teams and regional stakeholders.

Volunteer Engagement & Participation

Design initiatives that activate volunteering across all levels of the firm.

Track and report on participation, highlighting impact creation and engagement trends.

Project Management

Prioritize and set up SI projects, including team briefing, staffing, and timelines.

Ensure clear communication with Strategy& teams and clients, with proper reporting to department leadership.

Business Development

Map and identify new social impact opportunities across the Middle East.

Shortlist, vet, and onboard initiatives to build a pipeline of high-impact projects.

Budget & Financial Oversight

Support the Head of Social Impact in budget planning by consolidating input and figures.

Monitor expenditures, review expense reports, and coordinate with finance to ensure accuracy.

Data, Reporting & Impact Measurement

Improve data capture and automate monitoring systems for transparency and efficiency.

Prepare quarterly reports for the Head of Social Impact on KPIs, activities, and employee engagement.

Communication & Events

Develop communication campaigns to raise awareness of volunteering opportunities and SI activities across the firm.

Share regular updates through internal platforms and feed content into the external communications calendar with the Marketing department.

Knowledge, skills and abilities

Qualifications

Bachelor's degree in Business Administration, Social Sciences, Sustainability, or related field

3-4 years of relevant experience in operations, SI, or project/program management

Skills

Strong project management skills

Excellent oral and written communication skills as well as basic presentation skills

Ability to conduct quantitative analysis, identify and produce relevant data

Proficiency in digital/reporting tools (Excel, Power BI, Tableau, Salesforce).

Strong skills in process improvement, budgeting, and stakeholder coordination.

Demonstrated experience in volunteer or community engagement is a plus.