Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
The Associate, Social Impact helps bring Macy’s social impact strategy to life by advancing initiatives that strengthen the company's culture, brand, and business. This role supports Mission Every One, Macy’s social impact platform designed to foster togetherness in everyday life, through customer-facing campaigns, nonprofit partnerships, community activations, and compelling storytelling.
The Associate, Social Impact identifies and executes new opportunities, manages projects from concept through implementation, and collaborates with cross-functional partners to deliver meaningful social impact experiences. They build and maintain strong relationships with nonprofit organizations and internal stakeholders, using influence and collaboration to drive results that support business objectives and social purpose goals.
The successful candidate demonstrates creativity, curiosity, and a passion for making an impact. They thrive in a fast-paced retail environment, bring strong judgment and energy to their work, and readily contribute wherever needed to advance team priorities.
Based at Macy’s iconic New York City headquarters, the Associate, Social Impact reports to the Director, Social Impact within the Corporate Communications & Public Affairs organization.
Social Impact Strategy & Execution – Knowledge of social impact, community engagement, and cause marketing principles with the ability to translate strategy into impactful programs, campaigns, and partnerships that advance business and social purpose objectives.
Campaign Management – Experience planning, coordinating, and executing customer-facing campaigns across digital, in-store, and experiential channels while managing timelines, deliverables, and stakeholder expectations.
Cross-Functional Collaboration & Influence – Ability to work effectively across marketing, communications, stores, finance, legal, and other business functions, building alignment and influencing stakeholders without direct authority.
Communications & Storytelling – Strong written, verbal, presentation, and editing skills with the ability to craft compelling messages, reports, presentations, and narratives that communicate impact and inspire engagement.
Project Management & Organization – Demonstrated ability to manage multiple priorities simultaneously, coordinate complex initiatives, maintain attention to detail, and deliver high-quality results in a fast-paced environment.
Community Engagement & Event Activation – Experience supporting events, activations, and community-based initiatives that strengthen customer connections, colleague engagement, and brand reputation.
Innovation & Creative Problem Solving – Curiosity and creativity to identify emerging trends, generate new ideas, evaluate opportunities, and develop solutions that enhance social impact and customer engagement.
Program Operations & Financial Administration – Knowledge of budgets, contracts, invoices, compliance requirements, purchase orders, and administrative processes required to support effective program execution.
Adaptability & Agility – Flexibility to navigate changing priorities, balance competing demands, and contribute across multiple projects and initiatives within a dynamic retail environment.
Strategic Judgment – Sound decision-making skills with the ability to evaluate opportunities, anticipate challenges, and align recommendations with organizational priorities and objectives.
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.
