Job Description

Your company, your values, your career!

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Social Hour Attendant (flex role) contributes to the overall success of the hotel by delivering exceptional guest service while supporting both bar operations and social hour service. This flexible role ensures a seamless guest experience by preparing and serving beverages and food, maintaining quality standards, and creating a welcoming and engaging atmosphere aligned with Coast Hotels’ brand.

Key Responsibilities

Guest Experience & Service

• Act as a Coast Ambassador by greeting guests, creating a welcoming environment, and engaging with guests during bar service and social hour.
• Provide knowledgeable food and beverage service, including taking orders, making recommendations, and promoting specials.
• Deliver food and beverages to guests during social hour with a high level of service and professionalism.
• Monitor guest satisfaction and respond promptly to requests or concerns.
Food & Beverage Operations

• Prepare and serve alcoholic and non-alcoholic beverages in accordance with company standards and responsible service regulations.
• Pour drinks to industry standards and tap kegs as required.
• Prepare and serve food items in accordance with food safety guidelines.
• Ensure all guests meet legal drinking age requirements and follow all alcohol service regulations.
Cash Handling & Transactions

• Process cash, credit, debit, and room charge transactions in accordance with hotel policies.
• Balance cash and reconcile bar transactions at the end of shifts as required.
Inventory & Set-Up

• Maintain appropriate stock levels for bar and social hour service, including ordering supplies as needed.
• Complete opening and closing duties, ensuring all areas are clean, organized, and ready for service.
• Assist with inventory control and product rotation.
Safety & Compliance

• Follow all Coast Hotels standards, local regulations, and health & safety requirements (including food safety and alcohol service compliance).
• Maintain a safe and secure environment for guests and ambassadors.
• Adhere to WHMIS and workplace safety standards.
Teamwork & Accountability

• Demonstrate strong collaboration with team members across departments.
• Maintain regular attendance, punctuality, and compliance with scheduling expectations.
• Uphold Coast Hotels’ core values and contribute to a culture of accountability and respect.

Skills, Knowledge & Experience

• High school diploma or equivalent
• Minimum 1 year of bartending or food & beverage service experience preferred
• Excellent customer service, communication, and interpersonal skills
• Ability to multitask and remain organized in a fast-paced environment
• Strong attention to detail and time management skills
• Ability to work independently and as part of a team
• Knowledge of food safety, alcohol service standards, and health regulations
• Professional appearance and demeanor
Certifications & Requirements

• Must be of legal age to serve alcohol
• Valid Serving It Right (or equivalent) certification
• FOODSAFE certification required (or obtained within 30 days)
• TIPS certification within 30 days of hire if applicable
• WHMIS training considered an asset
• Previous POS (e.g., Squirrel) experience an asset
• Cash handling experience preferred
• Ability to work a flexible schedule, including evenings, weekends, and holidays

Why Join Coast Hotels?

• An inclusive workplace where diversity is celebrated, and every voice is valued
• Opportunities to grow your career within Coast Hotels and the hospitality industry
• A chance to make an impact on guest experience, team culture, and community
• Competitive compensation and benefits
• Be part of a team that lives its values every day
At Coast Hotels, we encourage applications from candidates of all backgrounds, identities, and lived experiences. If you are passionate about hospitality and enjoy creating memorable guest experiences, we’d love to hear from you.

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !