Job Description

Industry: NGO

Lead and manage the Social Department across Phnom Penh, Siem Reap, and Sihanoukville. Oversee program design, planning, monitoring, evaluation, and team development. Build strong stakeholder relationships and guide teams through organizational changes aligned with the NGOs mission and values.

Main Responsibilities:

1. Leadership & People Management

• Lead social teams in PP, SR, SHV and guide change management.
• Build a skilled, motivated team; ensure regular training and development.
• Conduct performance evaluations and promote a collaborative work culture.

2. Program Design, Planning & Evaluation

• Design and plan Community Engagement and Student Learning programs aligned with NGO mission.
• Oversee monitoring and evaluation frameworks; provide data-driven recommendations.
• Identify programs for project-based funding and coordinate with project teams

3. Engagement & Relationship Management

• Ensure clear communication across schools and stakeholders.
• Represent the NGOs mission and values.
• Build strong relationships with communities, authorities, partners, and NGOs.
• Strengthen networks to support community development.

4. Community Program Implementation

• Lead implementation of community engagement activities.

• Monitor community needs and adjust program strategies.

• Manage community initiatives aligned with NGO objectives.

5. Reporting, Communication & Administration

• Prepare regular reports for the General Director.

• Ensure effective communication across teams and departments.

• Maintain strong administrative systems within the Social Department.

• Provide timely updates to stakeholders on program outcomes.

Job Requirements:

• Bachelors degree in Social Work, Community Development, Public Administration, or related field (Masters is a plus)
• 10+ years of community/program management experience, including 5+ years in leadership
• Experience in program design, monitoring, evaluation, and leading teams through change
• Strong English, communication, and interpersonal skills
• Good leadership, people management, planning, budgeting, and project management skills
• Familiarity with beneficiary management systems
• Strong analytical and strategic thinking
• Commitment to NGO values and child protection

• Patient, adaptable, cooperative, and focused on quality results