Job Description

Role: Social Commerce Executive

Brand: Myprotein

Reporting to: Social Commerce Manager

Location: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF (Fully Office Based)

Life at THG Nutrition

THG Nutrition is home to some of the world’s most trusted and best-loved wellbeing and nutrition brands, including Myprotein, the world’s largest online sports nutrition brand, alongside Myvegan, Myvitamins and MP Activewear.

Our brands and people exist to break boundaries — to power and empower those who want more. We move fast, challenge convention, and back ourselves to win. These values shape how we work every day.

About the role:

We’re looking for a Social Commerce Executive to join our growing social commerce team and help drive the success of Myprotein and Myvitamins on TikTok Shop.This is a fantastic opportunity for someone who lives and breathes social media, loves discovering new creators and trends, and is excited by the fast-moving world of social commerce.

Working closely with the Social Commerce Manager, you’ll play a key role in the day-to-day running of our TikTok Shop activity — from recruiting and managing creators, supporting campaigns and product launches, to tracking performance and identifying opportunities to drive sales.You’ll gain hands-on experience across the full TikTok Shop ecosystem, developing your commercial understanding and progressively taking ownership of creator relationships, activations and performance.

What You’ll Be Doing

• Support the Social Commerce Manager with the day-to-day running of Myprotein and Myvitamins TikTok Shop.
• Assist with creator recruitment, onboarding and relationship management, building strong and lasting partnerships.
• Support creator campaigns from start to finish, including product seeding, campaign briefs, content submissions and promotional activity.
• Help coordinate creator activations around new product launches, key trading moments and TikTok Shop campaigns.
• Track creator activity and performance against agreed targets, helping to identify what's working and where we can improve.
• Monitor key metrics including content performance, sales, traffic, conversion and GMV, using data to identify commercial opportunities.
• Support regular reporting and provide clear, actionable updates on creator and TikTok Shop performance.
• Keep creator records, product information, campaign plans and performance trackers accurate and up to date.
• Build strong relationships with creators, agencies and internal teams, ensuring campaigns run smoothly and effectively.
• Develop a strong understanding of the wider TikTok Shop ecosystem, including products, promotions, content, livestreams, traffic and conversion.
• Stay ahead of TikTok trends, creator behaviours and social commerce developments, bringing new ideas and opportunities to the team.
• As you develop, progressively take greater responsibility for managing the creator roster, activations and performance.

What We’re Looking For

• Passionate about TikTok, creators, social media and e-commerce, with a genuine interest in how people discover and buy products through social platforms.
• Highly organised and able to manage multiple priorities, campaigns and deadlines in a fast-paced environment.
• A confident communicator who enjoys building positive relationships with creators, agencies and internal stakeholders.
• Commercially aware and comfortable working towards targets and using performance data to make decisions.
• Proactive, curious and eager to learn, with the drive to stay ahead of an evolving social commerce landscape.
• Comfortable working across multiple brands, campaigns and stakeholders while maintaining strong attention to detail.
• A natural team player who isn't afraid to get stuck in and take ownership.

What’s in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.

• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.

• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!

• Enhanced maternity and paternity pay, depending on length of service.

• Up to 10 days compassionate leave.

• Buy back up to 3 days each year.

• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
  
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

• State-of-the-art on-site gym.

• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.

• Subsidised bus pass from Manchester City Centre to our ICON office.

• Up to 50% staff discount on THG brands.
  
  
• On-site staff shop.
  
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.

• Anniversary gifts when you hit 5 and 10 years of service.