About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Located in Washington DC, Eaton is more than just a hotel, it is a welcoming and inclusive cultural hub for kindred spirits, locals, and travelers alike, to convene, collaborate, and create.

The Social Catering Manager is responsible for planning, coordinating, and executing social events such as weddings, galas, birthday celebrations, reunions, holiday parties, and other special occasions. This role serves as the primary contact for clients throughout the event planning process, ensuring exceptional guest experiences while achieving revenue goals and maintaining the highest level of service standards.

RESPONSIBILITIES AND DUTIES:

• Develop and maintain relationships with clients, vendors, and community partners to generate social catering business.
• Respond to inquiries, conduct site tours, and prepare customized proposals and contracts for social events.
• Coordinate all event details including menu selection, room setup, décor, audiovisual needs, entertainment, and timelines.
• Collaborate closely with culinary, banquet, sales, and operations teams to ensure seamless event execution.
• Manage event budgets, billing, deposits, and final payments accurately and timely.
• Attend and oversee events to ensure client satisfaction and resolve any issues promptly.
• Maintain accurate event documentation, banquet event orders (BEOs), and client communication records.
• Achieve catering revenue goals and contribute to overall hotel/event sales strategies.
• Stay informed on industry trends, competitor offerings, and market opportunities.
• Ensure compliance with company policies, safety standards, and service expectations.

KNOWLEDGE & EXPERTISE:

• Bachelor’s degree in hospitality management, Business, Marketing, or related field preferred.
• Minimum of 2–3 years of catering, event planning, hospitality, or sales experience.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication, negotiation, and customer service abilities.
• Ability to work flexible schedules include evenings, weekends, and holidays as needed for events.
• Proficiency in Microsoft Office and catering/event management systems preferred.
• Ability to work effectively in a fast-paced environment while maintaining professionalism.
• Client Relationship Management
• Event Planning & Coordination
• Sales & Revenue Generation
• Problem Solving
• Time Management
• Team Collaboration
• Attention to Detail