Job Description

Posting number: 2600532

Department: Department of Human Services

Division: Children, Youth & Family Svcs

Job classification: Social Caseworker - In-Home Professional

Posting type: Open

Categories: Social Services, Human Services, Customer Service

Summary

**To be considered, applicants must upload their unofficial transcripts with their completed application.**

What if your work could help a parent rebuild their confidence, strengthen their relationship with their child, and take meaningful steps toward bringing their family back together? Do you enjoy connecting with people, helping others overcome challenges, and finding creative ways to turn difficult situations into opportunities for growth? If you're a compassionate, resourceful problem-solver who believes in the power of strong families and wants to make a lasting difference in the lives of children and parents, apply today!

In this role, you'll have the opportunity to work directly with children and families during some of their most important moments together, helping parents build confidence, strengthen parenting skills, and create positive, meaningful connections with their children. Through supervised family time in homes and community settings, you'll provide hands-on guidance, encourage progress, assess family interactions, and connect families with resources that support their success. You'll use your creativity, critical thinking, and relationship-building skills to navigate unique family dynamics while collaborating with a multidisciplinary team to promote child safety and reunification. Every family has a different story, and this role gives you the opportunity to be part of helping them write their next chapter.

Hiring Rate: $60,538.40 annually

This is a child protection position; child protection includes engaging families. It is reasonable to anticipate the need for flexibility in work hours periodically to accommodate client schedules. The average workday hours are Monday-Friday 8:00am -5:00pm, with a minimum required two evenings per week until at least 7:00 pm. Schedule is subject to change.

Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud check, Child Welfare Abuse & Neglect database (TRAILS) check, and Welfare Caseworker Falsification check.

Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.

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Works to preserve and/or rehabilitate families while protecting children's physical, emotional, and mental well-being. Provides intensive in-home child protection services to families with children as a result of an abuse and/or neglect complaint with the primary concern of substance abuse. Coordinates with the Practice Unit and is responsible for primary decision-making of child protection practices as needed. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

Examples of duties

• Provides in-home instruction to families, strengthening parental competency by promoting family independence by teaching family skill practice to include problem-solving, anger management, conflict resolution, household management, home cleaning, and by explaining how to access community resources and support systems.
• Addresses and teaches clients how to meet and sustain basic needs as well as clients' health and wellbeing, including the impact on the child’s health and wellbeing.
• Provides crisis management for clients to resolve problems and conflicts.
• Assists clients with milestones and other assigned homework for specialty courts.
• In collaboration with the case team, assists in the development of support/healthy living plans.
• Coordinates community resources for clients, including rehabilitation services, as needed.
• Monitors, tracks, and reports compliance with court orders concerning areas such as individual/family therapy, medication management, and substance abuse treatment in collaboration with assigned caseworker.
• Coordinates, prepares, and participates in Treatment Support Meetings (TSM) and Family Engagement Meetings (FEM).
• Attends and testifies in court hearings; participates in pre-court staffings.
• Documents all contacts and ensures that all paperwork and documentation are accurately completed and filed; completes necessary case information reports and inputs updates into database.
• Arranges and provides transportation for clients to appointments, therapy, school, court hearings, pre-placement visits, etc.
• Performs child welfare duties and provides support to Practice and Support and Services teams within the Children, Youth, & Family Services (CYFS) Division as needed.
• Performs other duties as required.

Supervision Exercised: This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area.

Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

• Working knowledge of casework practices, procedures, and guidelines.
• Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills.
• Ability to efficiently plan, schedule, and organize.
• Ability to accurately and efficiently complete paperwork, reports, and documentation.
• Ability to communicate and work effectively with co-workers, clients, other agencies, community professionals, the courts, and the public. Ability to provide excellent customer service.
• Ability to work independently and in a team environment.
• Ability to use standard office equipment, including computer, fax machine, copier, and telephone.
• Maintain regular and punctual attendance.

Required Education & Experience

• Bachelor’s degree or higher from a higher education institution with course work related to the job responsibilities of child welfare social caseworker as stated in Volume 7. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques.
• A degree in progress that is conferred by the start date may be considered.
• One year of professional, internship, or volunteer work experience in a human services related agency.
• Successful completion of a Bachelor’s Degree of Social Work (BSW) or Master's Degree of Social Work (MSW) internship in a human services-related agency may substitute for the required experience.

Preferred Education & Experience

• Experience with working with early childhood development and/or structured parenting curriculum or models.

Licenses/Certificates

• Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County’s Personnel Policies Manual.
• Must obtain and maintain necessary certifications as applicable to the position.
• Must possess or obtain Colorado State Child Welfare Caseworker Certification within ninety days of course enrollment and maintain certification thereafter.

Pre-Employment Requirements

• Must pass conditional post-offer background investigation, including fingerprinting, motor vehicle record check, and drug screen. College transcripts required prior to the date of hire.

Supplemental information

Duties are performed in an office environment, client's homes, schools, jails, and court; must be able to climb stairs in or outside of these environments and able to walk up and down driveways and sidewalks. This position may require occasional lifting, such as files, supplies, children, and car seats. Hybrid remote work environment dependent upon Department discretion and business needs. May be exposed to hostile family situations/individuals, and unsanitary and hazardous conditions. Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request. This position may require a 24/7 on-call and after-hours rotational schedule. Local and non-local travel, including possible out-of-state travel, may be required.

The classification specification above is intended to describe the general nature of work, key responsibilities, and minimum qualifications. Minimum qualifications reflect the baseline experience required for the classification. Departments may establish additional or preferred qualifications to address operational needs, assignment complexity, and specialized functions, provided such qualifications are job-related, consistent with the intent of the classification, and as approved by the Human Resources department. Specific job assignments, duties, education, experience, licenses/certifications, and working conditions may vary based on the department or office's needs and the requirements of the assigned position. Changes to this classification specification may only be made by the Human Resources Department.