Job Description

Soccer Supporter - Brazil, Remote

Are you interested in sports and eager to work in the sports business?

Are you passionate and have an eye for detail? 

You’ve come to the right place! 

Experience the joy of working on the sport you love and shape its future with us! 

Become a Soccer Supporter

What's your new role about? 

We are looking for a freelancer to
provide services as a Soccer Supporter, assisting Scouts while collecting
real-time data live from the venue. This is an exciting role and is great for
someone with a good eye for detail, reliable and with integrity to ensure the
data is accurately collected. This is an essential position and requires someone
with great communication skills, is familiar with technology and has a solid
understanding of Soccer.

Key responsibilities:

• Efficiently resolve tickets and document issues to maintain smooth support operations
• Analyzing real-time sports information, guaranteeing the quality of the product for our clients 
• Provide first line of support to Scouts by communicating efficiently and in accordance with our internal guidelines   
• Documenting incidents and relevant occurrences for further analysis  
• Work closely with other teams to assure customer needs are met 

Essential requirements:

• Excellent communication skills with fluency in English; reading, writing, speaking & listening
• Availability to work weekends including nights and bank holidays 
• Ability to use Webex, Teams, and similar tools
• Capability of resolving both, Scout and customer issues promptly in a fast-paced environment
• Solution-oriented mindset with analytical skills
• Team-player who can also work independently and
  has an eye for detail
• Passion for sports

Technical requirements:

• Windows desktop or laptop with a total of 2
  monitors
• Stable and high speed Internet Service

We offer:

• The perfect freelance opportunity with an hourly service rate
• Thorough training on our Stats Perform Academy. We value your time, the training will be compensated upon certification
• Flexible working hours
• The chance to expand your career in the sport industry

You acknowledge that we will not operate PAYE or deduct any National
Insurance contributions or social security contributions from the fees we pay
you. You are
responsible for reporting and paying all income tax and National Insurance or
similar contributions to the relevant authorities on a self-assessment basis
locally..

ABOUT US:

Stats Perform’s extensive list of
customers includes four of the top-five most popular global sports broadcast
companies, seven of the top-10 global tech companies, all of the top-10
sportsbooks and seven of the top-10 football (soccer) franchises. We collect
more than 30 million unique data points and distributes them to more than 1,800
customers, reaching over three billion fans a year.

Stats Perform collects the richest sports data in the world and transforms it
through revolutionary artificial intelligence (AI) to unlock the most in-depth
insights for media and technology, betting and team performance. With company
roots dating back almost 40 years, Stats Perform embraces and solves the
dynamic nature of sport – be that for digital and broadcast media with
differentiated storytelling, tech companies with reliable and fast data to
power their own innovations, sportsbooks with in-play betting and integrity
services, or teams with first-of-its-kind AI analysis software. As the leading
sports data and AI company, Stats Perform works with most of the top global
sports broadcast companies, tech companies, sportsbooks, teams and leagues.

We are looking forward to your application!