Global Guardian

SOC Monitoring Operator

Global Guardian  •  $36k - $40k/yr  •  Charlotte, NC (Onsite)  •  1 day ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description



Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC, and McLean, VA, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. 



Global Guardian's Asset Security Division is seeking an enthusiastic individual for the Security Operations Center Monitoring Operator role to join our fast-paced Charlotte, NC office. The Monitoring Operator will cross train in Video Monitoring, Intrusion Detection, and False Alarms (FA). We are looking for a team member who is extremely efficient and wants to grow with us. This is an entry-level position located in-person in Charlotte, NC.

Job Responsibilities
  • Function as a point of contact for monitoring assets and performing security protocols
  • Respond to events and alarms through Video Monitoring, Intrusion Detection, and False Alarms (FA)
  • Act on security alerts, including dispatch of local authorities when necessary
  • Able to handle life-saving situations utilizing event driven Artificial Intelligence
  • Conduct online site guard tours and immediate response to panic alarms
  • Maintain up-to-date knowledge of, and adherence to, site protocols
  • Maintain accurate records of all incidents and prepare incident reports for any events
  • Perform other duties as assigned
Experience / Requirements
  • Entry-level position 
  • 0-3 years' experience in the security industry preferred, but not required
  • Proficient in Microsoft Office
  • Excellent organizational skills with high attention to detail
  • Ability to multitask and a strong work ethic
  • Excellent oral and written communication skills
  • Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other corporate team members and operational team members
Position Type and Schedule
  • Full-Time (FT), hourly, non-exempt position
  • Pay Range: $18.00 - $20.00 an hour
  • The Asset Monitoring Center runs 24/7
  • Hiring for 2nd shift (middle) and 3rd shift (night) - open availability needed
     
Work Environment and Physical Demands
Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: 
  • Exposure to stressful situations, such as challenging individuals or high-alert security issues
  • Exposure to sensitive and confidential information
  • Regular computer usage
  • Frequent sitting and standing

Company Benefits
Medical, Dental, and Vision plans. Flexible Spending Accounts for Health and Dependent Care. Ancillary benefits including Basic Life and Accidental Death and Dismemberment (AD&D) Insurance, Voluntary Life and AD&D Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, Voluntary Accident Insurance, Voluntary Critical Illness Insurance, and Voluntary Hospital Indemnity Insurance. 401(k) plan with Traditional (Pre-Tax) and Roth 401(k) contribution options. 

Equal Opportunity Employer Statement
Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact HRrecruiting@globalguardian.com
Global Guardian

About Global Guardian

Global Guardian's team of experienced subject matter experts build tailored security programs to mitigate risk and provide positive outcomes to a range of threats at home and abroad — all at the push of a button. Clients benefit from:

–Outcome-Oriented Team: From travel emergencies to the most challenging crisis environments, client safety and security is our top priority. Our team will problem solve until a positive outcome is achieved.

–Operational Excellence: With a team comprised of highly experienced former military, special operations, and federal law enforcement personnel, our operational execution is unmatched.

–Hyper-Responsive Support: With 24/7/365 Global Security Operations Centers and local response teams in over 140 countries, Global Guardian moves in minutes and hours instead of days and weeks.

–Breadth of Global Services: We offer a full range of customizable global security and medical services over 98% of the world, including travel risk management, executive protection, medical assistance and evacuation, cyber security, and video surveillance.

Industry
Security & Investigations
Company Size
201-500 employees
Headquarters
McLean, Virginia
Year Founded
2012
Website
globalguardian.com
Social Media