SOC Manager – Security Operations Centre
SOC Manager will lead and scale the Security Operations Centre, delivering 24x7 monitoring, incident response, and MDR services to enterprise and BFSI clients. This role requires a balance of technical expertise, operational leadership, and client engagement.
Responsibilities:
Lead and manage SOC operations, including security monitoring, incident detection, and response.
Oversee the end-to-end incident management lifecycle.
Manage and optimise SIEM, EDR, XDR, and security monitoring platforms.
Ensure SLA compliance and service delivery across multiple clients.
Provide technical leadership and mentorship to SOC analysts (L1/L2)
Develop, review, and enforce SOC playbooks, SOPs, and runbooks.
Drive continuous improvement in detection use cases and operational efficiency.
Identify and implement automation opportunities.
Act as the primary escalation point for major security incidents.
Communicate effectively with technical teams, management, and client stakeholders.
Build and maintain strong client relationships and trust.
Provide strategic direction for SOC growth and service enhancement.
Candidate profile:
Degree in IT / Cybersecurity or equivalent.
6–10 years of experience in cybersecurity.
2–4 years in a SOC leadership or senior analyst role.
Experience managing SIEM implementation or operations.
Professional certifications such as OSCP, CEH, CHFI, GCIH, CISM, or CISSP.
SIEM-specific certifications (XSIAM, Fortinet, LogRhythm, Sentinel, Splunk, etc.)
Strong hands-on experience with SIEM platforms.
Proven expertise in security monitoring and incident response.
Experience with EDR/XDR platforms (CrowdStrike, Cortex XDR, Trend Micro, Defender, etc.).
Hands-on experience with SOAR platforms and the development of automation playbooks.
Good understanding of network security, logs, and threat detection techniques.
Familiarity with the NIST and MITRE ATT&CK frameworks.
Exposure to cloud security (Azure/AWS)
Knowledge of NDR tools (Darktrace, ExtraHop, etc.) is a plus.
Scripting knowledge (Python, PowerShell, or SQL) is desirable.
Hayleys is an equal opportunity employer.
Pay and benefits for the above position will be competitive, with rewards based on performance.
