Job Description

We’re looking for a Tier 1 SOC Analyst to join our team and handle initial triage, monitoring, and investigation of security alerts across cloud and endpoint environments.

This is a client-facing role requiring strong English, excellent verbal communication skills, and the ability to clearly communicate findings and escalations. The position is intended for candidates with at least 1 year of hands-on SOC / Security Operations experience.

The role is based on morning shifts aligned with East Asia working hours.

Key Responsibilities:

• Monitor security alerts from SIEM, EDR, and cloud platforms
• Perform initial triage and classification of alerts as true or false positives
• Investigate suspicious activities across endpoints, identities, and cloud environments
• Escalate confirmed incidents to Tier 2 / Incident Response teams with proper context
• Analyze logs from multiple sources, including CloudTrail, Azure Activity Logs, OS logs, and other relevant security data sources
• Document findings clearly in tickets and investigation reports
• Follow existing playbooks and contribute to improving detection logic over time
• Communicate clearly with internal teams and clients regarding alerts, findings, and escalations

Requirements

Required Qualifications:

• 1+ years of experience in SOC / Security Operations
• Hands-on experience with EDR tools such as CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint
• Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, or similar
• Understanding of networking basics, including IP, DNS, HTTP/S, ports, and related concepts
• Basic knowledge of Linux and Windows operating systems
• Ability to analyze logs and identify suspicious behavior
• Fluent English, both written and spoken — mandatory
• Excellent verbal communication skills, especially in client-facing situations

Preferred Qualifications:

• Experience with cloud environments such as AWS, Azure, or GCP
• Knowledge of GCP / Google Cloud Platform — significant advantage
• Ability to investigate cloud activity, including IAM, API calls, and resource changes
• Understanding of identity-based attacks, such as token abuse and privilege escalation
• Experience with scripting in Python or Bash