Who are we
:
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Position Overview

The SOC Analyst – Offshore is responsible for real-time monitoring, triage, and analysis of security events across the organization’s IT environment. The role focuses on identifying potential threats, escalating incidents, and supporting incident response activities to ensure the security and integrity of systems and data.

Key Responsibilities

Monitoring & Detection

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  Monitor security alerts and events using SIEM platforms and other security monitoring tools.

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  Validate, prioritize, and fine-tune alerts to reduce false positives and maintain effective SOC operations.

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  Conduct routine health checks of SOC tools and promptly report anomalies.

Incident Triage & Investigation

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  Perform initial triage, classification, and severity assessment of security incidents.

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  Review system, network, and application logs to identify suspicious activities.

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  Conduct basic endpoint analysis using EDR tools.

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  Enrich event data using internal and external threat intelligence sources.

Incident Response

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  Execute predefined incident response playbooks and adhere to standard operating procedures (SOPs).

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  Escalate incidents to higher-tier analysts with complete, accurate, and well-documented case notes.

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  Communicate incident updates and status to the SOC team in a timely manner.

Documentation & Reporting

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  Document all investigative actions, findings, and recommendations in the ticketing or case management system.

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  Participate in periodic security reporting and support trend and metrics analysis.

Threat Intelligence & Vulnerability Support

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  Assist in maintaining up-to-date threat intelligence feeds and indicators of compromise (IOCs).

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  Support vulnerability and patch management efforts by monitoring relevant alerts and providing initial assessments.

Continuous Improvement

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  Identify recurring alert patterns and suggest enhancements to SOC playbooks and processes.

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  Contribute to the ongoing improvement of SOC operations and detection capabilities.