Job Description

Responsibilities:

• Security Monitoring and Response: Perform real-time proactive security monitoring, detection and response to security events and incidents from the various SOC entry channels (SIEM, Tickets, Email and Phone).
• Incident Categorization: Categorize and assist with resolution of incoming security events and raise necessary incidents after a thorough quality check of the event data.
• Incident Analysis: Conduct thorough checklist-based investigation of security events generated by detection mechanisms such as SIEM, IDS/IPS, AV, EDR.
• Incident Escalation: Based on the security incident severity, escalate to service support teams, Tier 2 information security specialists, and/or customer as appropriate to perform further investigation and resolution.
• Incident Resolution: Work independently or closely with Tier 2 and core support, providing adequate information about incidents required for resolution.
• Incident Management: Participate in security incident management and vulnerability management processes.
• Operational Improvements: Recommend enhancements to SOC processes & procedures.
• Documentation: Ensure clear and concise documentation of analyzed security incidents adhering to SOC internal documentation guidelines.
• Optimization: Provide input on tuning and optimization of security systems and correlation rules (e.g. whitelist requests).

Requirements:

• University degree in Information Security/ Computer Science/ Information Technology.
• Previous experience in Security Analysts or similar position.
• Broad awareness of cybersecurity events, threats and actors, including trends and emerging systemic risks, MITRE ATT&CK, MITRE DEF3ND.
• Understanding of basic security principles with an understanding of malware, threat.
• Good understanding of Operating Systems, Virtualization technologies, Network Devices, Cloud computing concepts, Web Proxies, Firewalls, Intrusion Detection/Prevention Systems, Antivirus/EDR Systems, Data Loss Prevention, Vulnerability Assessment tools, PCI DSS, ISO 27001.
• Strong understanding of security incident management and response, malware management and vulnerability management processes. Knowledge of TCP/IP Protocols, network analysis, network/security applications and common Internet protocols and applications.
• Demonstratable hands on skills for Microsoft Defender suite, Azure, Sentinel, Splunk.
• Excellent English language knowledge, proficiency in Microsoft Office Applications, case management and ticketing systems.
• Good communication skills, result orientated, high sense of responsibility, preciseness.
• Excellent verbal and written English: Required for communication across our international locations.

We offer:

• Monthly gross salary from 2000 to 3700 EUR, depending on your level of expertise
• Hybrid way of working with cozy office space in the center of Riga, when needed, and flexible working hours opportunities, based on your own preferences.
• Family-oriented company values and healthy attitude towards work and life balance - granting additional 4 vacation days, birthday leave, "Happy Land" space in the office for children, etc.
• Individual development and learning plan, including yearly budget for external training.
• Necessary essentials health insurance with dental services and sports coverage.
• Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives.
• Friendly, multicultural and cooperation orientated colleagues.

About Us:

At Arvato Systems, we are Masters of the Unseen.

We solve complex IT challenges, power seamless Cloud transitions, and keep critical systems running — quietly, reliably, globally.

With deep industry expertise and a focus on what matters, We Empower Digital Leaders with solutions that stay in the background so their businesses can stay in front.

But behind every great system is an even greater team.

We foster a diverse, inclusive culture where people feel valued, supported, and set up to thrive.

And our commitment to sustainability and responsibility is more than words — it’s recognized by SIF, WWF, and Latvia’s Inclusion and Diversity Charter.

Real impact doesn’t need the spotlight - it needs the right people. Like you.

We look forward to your application. All shared information will be treated confidentially, securely processed for recruitment only, and deleted after the process concludes.

For more information, please  click here

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LinkedIn / Instagram / Facebook : @arvato_systems_latvia

Company: SIA Arvato Systems Latvia
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Job ID: 287701