Job Description

Structural Information

Job number: 10031322

Job title: Snr Specialist: Mass Market Solutions

Job grade: S4

BU: Openserve

Division: Openserve

Span of control: 0-5

Reports to: Executive Management

Core Description

Develop go-to-market plans for Mass Markets business by using market solutions that are consistent with the Broadband Market as well as Small and Medium Business segment requirements, commercial strategy, and business strategy of Openserve Develop product and solutions strategy including product lifecycle management and development of product roadmaps incorporating customer feedback, market trends, technological trends, potential partnerships and considering the economics and financial requirements of Openserve.

Job Responsibilities

• Develop solutions to grow Openserve Broadband and Mass Markets revenue portfolio in alignment with business plan objectives
• Monitor, analyse and evaluate industry trends, customer requirements and technological changes whilst regularly assessing alignment to Openserve business and commercial strategy
• Co-ordinate cross-functional teams, producing and reviewing solution requirement documents and ensuring products and solutions are launched correctly and on schedule.
• Accountable for management of solution development cycle from concept to launch as well as a roadmap for future solution developments
• Support potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
• Support deal structure and pricing with business-value analysis, and negotiate prices for proactive proposals
• Portfolio performance management including business performance reporting, trend analysis and explanations
• Perform post-implementation reviews and provide product/ solution performance metrics, along with mitigating steps where performance is not in line with business plan.

Core Competencies

KNOWLEDGE/ SKILLS

Business Acumen; Financial Management; Broadband Market, Small and Medium Business Markets; Leadership; Project Management; Strategic Planning, Telecommunication Industry; Openserve Infrastructure; Openserve Policies, Business Plan Formulation; Change Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking

COMPETENCIES/ BEHAVIOUR

Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership

Certifications

• None

Education

NQF 6: National Diploma/ Advanced Diploma/ Certificate

Experience

7 Years relevant experience, of which at least 2 years on management level

Additional Information

Qualifications and Experience:

• Qualifications preferably in Commerce, Telecommunications, Sales & Marketing.
• Operational and Marketing experience.

Special Requirements

• Willing to work flexible working hours

Physical Requirements

• None

Key Stakeholders

• Openserve customers
• Network and Technical Operations
• Business Strategy
• Legal and Regulatory Services
• Commercial Operations
• Marketing
• Pricing
• Finance