Job Description

You may have been part of some big projects before, but this work is legacy-building.

You've been looking for an opportunity to influence policies, initiatives, and projects that can improve the lives of millions of people.

In this role, you'll:

Provide high-level, end-to-end ministerial correspondence service to Transport’s Ministers, Secretary, and divisions, ensuring quality assurance and continuous improvement while adhering to political frameworks and protocols. You’ll research, draft and write Ministerial correspondence that reflects Ministerial tone, language and formality, ensuring responses are accurate, clear and suitable for the final audience without further review or quality assurance.

You’ll also maintain organised records, manage workflows through the Ministerial Correspondence System, and contribute to process improvements that enhance efficiency and consistency.

For more information on this position and business unit, view the and information pack

About you

You’ll bring demonstrated experience coordinating ministerial correspondence or similar documentation within a government setting. You have excellent written, authoring, and verbal communication skills, with a proven ability to draft clear, professional, and well-crafted responses that reflect Ministerial tone and formality.

You’re highly skilled at collaborating with internal stakeholders and subject matter experts, building strong relationships and ensuring accurate, cohesive deliverables. Your customer service orientation and client engagement skills enable you to manage sensitive requests with professionalism and confidence.

You’ll bring demonstrated experience writing ministerial correspondence or similar documentation within a government setting. You have excellent written, authoring, and verbal communication skills, with a proven ability to draft clear, professional, and well-crafted responses that reflect Ministerial tone and formality.

You’re highly skilled at collaborating with internal stakeholders and subject matter experts, building strong relationships and ensuring accurate, cohesive deliverables. Your customer service orientation and client engagement skills enable you to manage sensitive requests with professionalism and confidence.

You also have strong organisational and coordination skills, with the ability to manage high volumes of work, competing deadlines, and shifting priorities under time pressure.

Relevant tertiary qualifications in communications, public policy, political science, or equivalent experience will set you up for success.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us. Apply now!

Applications close: 11:59 pm Sunday 19 April, 2026.

For more information about this role, please contact MARISSA.LASPINA@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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