ESR Group

Snr Manager/ Associate Director, Property Management, East China

ESR Group  •  Shanghai, CN (Onsite)  •  10 hours ago
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Job Description

ESR is a leading Asia-Pacific real asset owner and manager focused on logistics real estate, data centres, and energy infrastructure that power the digital economy and supply chain for investors, customers, and communities. Through our fully integrated real asset fund management and development platform, we strive to create value and growth opportunities for our global portfolio of investors. We offer our customers modern space solutions to realise their ambitions across Australia and New Zealand, Japan, South Korea, Greater China, Southeast Asia, and India, including a presence in Europe.

As an Analyst in our Infrastructure team, you will provide critical support across the investment lifecycle, including valuation, due diligence and portfolio management.

This role is ideal for a driven individual with a passion for infrastructure investments, offering an opportunity to develop skills and gain exposure to a variety of investment opportunities in a collaborative, high-performing environment.

Key Responsibilities

1) 根据项目开发进度,编制前期物业管理服务方案和前期工作计划表;

2) 根据项目所在区域,筛选待选物业服务供方,并对待选的物业服务供方进行考察,递交考察报告,上报例会讨论;

3) 负责审核新项目物业基础设施配置状况(包括物业办公室布局、消监控、公用设施),并提出修改意见给工程技术部;

4) 根据物业招标文件,落实招标工作,提交评标报告,上报公司审批,同时按照公司审批意见,确认并签订物业供方服务合同;

5) 明确物业交接期以及交接工作内容,服务标准;

6) 检查所辖区域物业管理项目的各类表格记录真实性、完整性和规范性;

7) 审核及修订所辖区域物业管理项目的《年度管理执行方案》及运营预算;

8) 编制所辖区域物业大中修计划,并上报预算。

9) 负责管理所辖区域物业预算的执行情况,以及物业维修等各项费用支出情况;

10) 负责所辖区域物业管理服务供方工作质量的监督与评估;

11) 掌握所辖区域物业管理项目设施、设备、资产运行情况、确保使用状况良好;

12) 督促检查所辖区域物业使用人的租金、水电费以及其他费用收缴情况;

13) 做好所辖区域物业管理项目的风险防范和应急管理工作;

14) 负责所辖区域物业经理/园区物业经理/助理的日常管理与培训工作;

15) 做好租户、当地政府部门、物业服务供方以及其他部门的日常关系维护工作,以最大努力提升物业使用人的满意度;

16) 协调突发事件,做好客户投诉的处理与沟通工作,及时反馈、提报客户/业主的意见或建议。

Requirements

1) 本科及以上学历;

2) 具有10年以上物流地产物业管理经验;

3) 熟练操作OFFICE软件;

4) 善于沟通,表达能力良好,工作认真负责,耐心细致。

Benefits

Grow with us – Career growth and learning

We believe our greatest strength lies in the growth and development of our team. From day one, we create an environment that builds confidence and lays the foundation for long-term success. Whether you’re launching your career or stepping into a leadership role, we provide the tools, learning opportunities, and personalised guidance to help you thrive.

More about career growth at ESR

Our values and purpose

Our values are the foundation of everything we do—shaping our performance, culture, and ambition. Our purpose is rooted in the pursuit of excellence across all areas of our business, with a focus on maintaining the highest standards of performance, accountability, and integrity.

When you join us, you commit to three core principles:

  • We Do the Right Thing: Integrity is non-negotiable. We hold ourselves to the highest standards of accountability, ensuring that every financial decision and business move is ethical and transparent.
  • We Win as One Team: Our culture thrives on collective success. We break down functional silos to ensure that our ambitions are met through seamless collaboration and mutual support.
  • We Think Beyond the Present: We don’t just manage for the quarter; we build for the years to come. We challenge ourselves to look past immediate gains to secure long-term excellence and sustainable growth.

More about our values and purpose

ESR Group

About ESR Group

ESR is a leading Asia-Pacific real asset owner and manager focused on logistics real estate, data centres, and energy infrastructure that power the digital economy and supply chain for investors, customers, and communities. Through our fully integrated real asset fund management and development platform, we strive to create value and growth opportunities for our global portfolio of investors. We offer our customers modern space solutions to realise their ambitions across Australia and New Zealand, Japan, South Korea, Greater China, Southeast Asia, and India, including a presence in Europe.

Industry
Real Estate & Property
Company Size
1,001-5,000 employees
Headquarters
Singapore, SG
Year Founded
Unknown
Website
esr.com
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