Job Description

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

This position is responsible for preparing and serving food and alcoholic beverage orders at Cocoa Cabana in the Hershey Water Works within The Hershey Lodge.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Taking orders and serving food and beverages to guests poolside

• Using cash registers and performing opening and closing operations

• Working on a team to provide quality products and service to our guests

• Responsible for mixing drinks and serving them to standard

• Responsible for handling food products and preparing them to standard

• Properly using all machinery and equipment

• Answering questions from guests and offering suggestions

• Handling guest complaints

• Maintaining a clean and orderly work area

• Maintenance and sanitation of all food production areas

• Responsible for maintaining cleanliness of tables in the pool area; and other duties as assigned.

Qualifications:

• Must be at least 18 years of age

• Must be able to successfully complete RAMP alcohol service class.

Knowledge, Skills, and Abilities:

• Experience preferred in a food and beverage atmosphere.

• Must present an appropriate image including friendly attitude, good personal hygiene, professional appearance, and desire to serve the public.

Job Demands:

• This is a seasonal position available for the summer season beginning April/May. The working schedule may include morning, mid-day, evenings, weekends and holidays based on operational needs.

• Must be able to stand and exert well-paced mobility for periods up to five hours in length.

• Must have the ability to lift thirty (30) pounds in weight.

• Must be able to tolerate extremes of hot and cold temperatures.

• Must be able to maintain a professional attitude even during times of high stress.

• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer