Job Description

SMB Sales Manager

Department: Sales

Employment Type: Full Time

Location: Zinc - London

Compensation: £70,000 - £75,000 / year

Zinc is building the most trusted background-check and employment-history platform in the market. Our SMB business is the engine - high volume, fast-moving, and growing. We're looking for a Sales Manager who knows how to win in that environment and who can build a team that does the same. This is a permanent role, initially stepping in to cover a period of maternity leave and leading an established team from day one.

You'll own the SMB segment end to end: pipeline, process, people, and performance. This isn't a purely strategic role - you'll be in the deals, on the calls, and leading from the front.

Current Team: 2 Associate AEs + 2 MM AEs Hiring Plan: +1–2 headcount Sep/Oct Segment: SMB · £10k–£50k ACV Quota: £2m annually

Key Responsibilities 🗝️

Own the SMB number - pipeline health, conversion rates, forecasting accuracy, and revenue delivery against a £2m target.
Player/coach from day one: cover deals when reps are out, join key calls, and model the behaviour you want to see.
Build and maintain best-in-class SMB playbooks, KPIs, and processes - including pipeline development, forecasting, enablement, and performance management.
Hire well and ramp fast - plan for +1–2 AEs in Sep/Oct and own the full hiring and onboarding process.
Lead with kindness, not niceness - have the hard conversations early, hold the bar, and protect the culture of the team.
Work cross-functionally with marketing, partnerships, and outbound to ensure the top of funnel is healthy and the hand-offs are tight.
Coach reps individually: weekly 1:1s, pipeline reviews, call coaching, and clear development plans tied to quota attainment.

Skills, Knowledge and Expertise 🚀

Required

At least 1 year of sales management experience, with direct responsibility for quota-carrying reps.
Proven track record selling and scaling in the SMB segment (£10k–£50k ACV).
Comfortable as a player/coach - not just managing from a dashboard, but in the work.
Strong process builder: you've created or meaningfully improved a sales playbook, not just followed one.

Preferred

2+ years of management experience, ideally at a SaaS or HR-tech company.
Several years at a single org - depth of experience in one GTM motion over job-hopping.
Experience hiring, onboarding, and ramping AEs in a fast-growth environment.
Familiarity with background screening, compliance, or HR-tech buying cycles.

What we offer 🍉

Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring

£60k Variable
24 days holiday + Bank Holidays + your birthday off 🎉
£1200 annual benefits allowance ( ThanksBen, from month 2)
Early finish Fridays (16:00)
Yearly company retreat abroad ✈️ (This year Turin)
30 days to Work from anywhere 🌍
Enhanced Maternity, Paternity, and Adoption Leave
Statutory pension with NEST (3% employer, 5% employee)
Zinc shares, issued through the EMI Scheme
Unlimited access to MoreHappi coaching
Company socials, quarterly team socials Free Monday lunches
Nursery workplace benefit scheme (Yellownest)
Option to lease an electric car through Electric Car Scheme
Celebrated Zinc anniversaries 🥳

About Zinc

At Zinc, we believe that background checks should be instant, easy, and delightful. Yes, you read that right.

Traditional background checking providers are slow, manual, and error-prone — Zinc’s here to change that.

Here’s how it works:

Step one: Select your checks

With Zinc you get exactly the checks you want, and no extras you don’t. Make your own templates and re-use them, or use our pre-built packages to align with any regulatory check requirements.

Zinc offers global checks in over 190 countries, including:

Credit checks

Address verification

Reference checks

Qualification checks

For a full list, visit https://zincwork.com/checks.

Step two: Tell Zinc who you’re checking

Enter your candidate or employee’s name and email address, then click “Request checks.”

The rest is easy: Candidates use our mobile-friendly platform to submit any required information, referee names, and additional documents. We’ll even chase references for you.

Here’s what Becca Covill, HR Operations Specialist at Jensten, said about Zinc references:

“When we’ve used different providers, there was a lot of manual intervention required. But with Zinc, we’ve been able to put them in, click a button, and it just runs.”

To stay in the loop, just visit your Zinc dashboard and get at-a-glance updates.

Learn more about Zinc’s commitment to candidate experience here: https://zincwork.com/candidates

Step three: Get results, fast

With direct HMRC integrations and automated workflows, Zinc delivers results fast. Like, really fast.

“Obviously I recommend Zinc, but an IDSP will change your life overnight. It had instant results.” — Zander Loftus, Recruitment Manager, Hexagon Care

View results directly in the Zinc platform, or get them delivered to your ATS or HRIS. Zinc integrates with platforms like Workday, Pinpoint, Greenhouse, and more. For a full list of our available integrations, visit https://zincwork.com/integrations.

Industry

IT & Software

Company Size

51-200 employees

Headquarters

London, GB

Year Founded

2017

Website

zincwork.com

Social Media