The System Operations team is a key function in the Smart Metering Operations Centre and is responsible for the reliable day-to-day operation of ESB Networks Advanced Metering Infrastructure (AMI) systems, ensuring smart metering services are maintained in line with ESB’s business objectives and delivered to agreed availability and performance levels.
The System Operations Support role is part of the System Operations team and will support and execute day to day system operations activities. These will include executing standard operational tasks, monitoring systems and services, incident logging and management, root cause analysis and preparing reports against KPIs and service levels.
Key Responsibilities
Knowledge, Skills and Experience
Essential
Desirable
Qualifications
Essential
Location
ESB Networks, Leopardstown Road, Dublin 18.
Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.
Reporting to
System Operations Manager
General
On the job training will be provided for AMI specialised systems, experience with IT systems is necessary.
Why Work with Us?
Opportunity to lead Ireland’s transition to net zero carbon future
Career development through mentoring and training
Corporate Social Responsibility Opportunities
Sports and Social Clubs
Networking opportunities
Credit Union
Generous Pension
Access to staff well-being programmes
Generous parental leave entitlements
Strong values-based and inclusive culture
Strong commitment to diversity, equity and inclusion
Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Salary
€41,000 to €48,000 per annum
Closing Date
14th July 2026
Interview
Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:
Accountable and Ethical
Collaborative
Growing and Adaptive
Proactive
Respectful and Supportive
More information available on Our People Promise
Notes
At ESB, we believe in a Brighter Future...
We believe that electricity is an enabler of societal and economic well-being and that every citizen should have access to secure, sustainable and affordable electricity supplies.
Since our establishment in 1927, we have worked to bring light and energy to the people of Ireland, allowing individuals and communities to fulfil their potential in whatever walk of life they are in.
Today, we continue to drive progress and change, constantly innovating and evolving to stay relevant and reliable for the many people who depend on us.
For us, it's not about short term gains. We are driven by a desire to put in place solutions today that will leave a positive legacy for generations to come.
We are harnessing all our resources for a brighter future, investing in our people and working collaboratively with partners to enhance the lives of our customers, drive economic progress and bring about a more sustainable future.
We strive to be a safety leader in our industry, a world-class operator, a good corporate citizen and an employer of a smart, committed and healthy workforce.
We strive to be a safety leader in our industry, a world-class operator, a good corporate citizen and an employer of a smart, committed and healthy workforce.
To join our team, visit esb.ie/careers/esb-careers
