LET’S CUT STRAIGHT TO IT
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.
Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
LET’S TELL YOU MORE
We are seeking a dynamic Smart Metering Field Technician. Within this role you will be essential in ensuring the highest standards in smart metering installations, repairs, and maintenance are met. You'll work closely with contractors and internal teams to drive performance, ensure health and safety compliance, and improve right-first-time outcomes. Regular travel to different locations will be required across our region.
This field-based role involves auditing contractor work, resolving connectivity issues, supporting customer satisfaction, and contributing to our mission of reducing leakage and water consumption through smart meter deployment. Strong communication, attention to detail, and a proactive approach to problem-solving are key.
While the team is based in Coventry, our search for technicians will extend across the whole Severn Trent region.
WHAT WE’RE LOOKING FOR
We’re seeking a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional service. The ideal candidate will be confident in their communication, capable of building strong relationships with colleagues, customers, and partners alike. You’ll bring a proactive approach to problem-solving, with a keen eye for detail and a commitment to health and safety best practices.
You should be comfortable working independently as well as part of a wider team, demonstrating flexibility and adaptability in your day-to-day responsibilities. A strong understanding of technical operations, particularly in metering or similar fields, is desirable, along with the ability to navigate regulatory standards confidently.
We're looking for someone with the right attitude and behaviours who wants to make a positive difference to our colleagues every day. Whether you have experience in an operational role or not, we'd love to hear from you.
A full UK driving licence is required.
HOW WE’LL REWARD AND CARE FOR YOU IN RETURN
It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:
LET’S GO
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.

Water is wonderful. Without it we’d be lost. With it, everything’s possible. For every toothbrush, for every loo flushed. For the hot showers, the cool drinks, the cups of tea. But it’s not just at the heart of our homes. It’s at the heart of everything; our schools, our businesses, our hospitals. Saving lives, helping communities thrive.
We’re Severn Trent, a diverse and amazing group of people who want to keep it that way. We bring you clean water and we take it away safely too. But it’s not just what we do. It’s how we do it: not just talking, but going over and above. Stepping up and rolling our sleeves up.
It’s because we care. Not only about our water but our corner of the country. And we care for our amazing people who make all this possible. Don’t just take our word for it; we’re a Glassdoor Top 50 Company – one of the best employers in the UK right now.
At Severn Trent, we do more, because we care.